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Jerry's Chevrolet

Baltimore, MD

4.6
416 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 416 reviews

August 30, 2023

The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. More

by PMosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Reidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
August 30, 2023

I checked in at around 10:10 I had appointment at 10:30 I walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why More

by brunosmom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Forwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jerry's Chevrolet responded

Thank you for providing feedback on your experience. We will provide your review to our management team for their attention.

August 28, 2023

Great customer service. Excellent service overall. Employees caring and understanding. Always greeted with a smile. More

by katwalk1159
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Aug 29, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us!

August 28, 2023

Bradon apologized for taking so long, I was glad they took the time to remove the nail from my tire and patch it. And I was on my way Thank you all at Jerry's Chevrolet More

by ggschuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such a wonderful review on your experience with us!

August 26, 2023

Larry Webb is the best salesman ever. Before you get out of your car Mr Webb is at the door to know what can he do to help and then he get the job done.. More

by Tbarnett517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with Larry! We appreciate your kind words on Larry and we look forward to your next visit with us! Congratulations on your new vehicle!

August 16, 2023

Jerry's Chevrolet is the best. .Heather the advisor is the best, professional , great personality, very knowledgeable about the service needed on my car. More

by J D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Aug 18, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience! We look forward to seeing you on your vehicle's next visit!

August 10, 2023

My ex]I with them the times I have been there has been good they have taken care of my needs More

by woernerbarbara56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience with us!

August 10, 2023

Appointment for 430 arrived at 415. Long wait for service. Advisor left with no update to customer or remaining staff. Car was not finished till 6 for a430 appointment. Poor custoner se More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Spratley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further. Thank you.

August 07, 2023

Everyone is awesome and the work was done quickly and professionally. I would like to thank Jake,Heather,managers, and technicians. More

by Jerome james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Reidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Aug 09, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with our Chevy Staff! We look forward to seeing you on your vehicle's next visit!

August 06, 2023

You did a very good job. The service was excellent. Thank you very much for being so professional. More

by Paul.Tchounwou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively!

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