
Jerry's Chevrolet
Baltimore, MD
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Jason Henry (General Manager) took the initiative to introduce himself to us upon our arrival at the dealership and was obviously involved in our entire buying experience introduce himself to us upon our arrival at the dealership and was obviously involved in our entire buying experience More
I like bringing my vehicle to jars. They do a excellent job and makes me happy.And my vehicle always is repaired They do a excellent job and makes me happy.And my vehicle always is repaired More
The service advisor was very knowledgeable and very pleasant to talk with I will ask for him when I go back for service pleasant to talk with I will ask for him when I go back for service More
Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks, Brandon and staff! More
I bought my car 22+ years ago from Jerry’s, and thanks to their service, it is still running well. Today was a possible tire leak, but it turned out to be the cold weather. Got the air added at no cost to their service, it is still running well. Today was a possible tire leak, but it turned out to be the cold weather. Got the air added at no cost to me. It was friendly, , professional service as usual. More
Took my 2022 Chevrotet Colorado in for routing service. It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was comp It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was completed and I was back on the road at 0850. Brandon did a great job taking care of everything. More
Everyone was so polite and wanted to make sure they were getting results I wanted and needed. getting results I wanted and needed. More
Jerry's Chevrolet in Baltimore provided me with an excellent car-buying experience, a stark contrast to the frustrating encounters I had with dealerships in Florida while searching for an Equinox EV. excellent car-buying experience, a stark contrast to the frustrating encounters I had with dealerships in Florida while searching for an Equinox EV. I connected with the General Manager, Jason George. He was helpful and went above and beyond in the process. Because their Equinox EV inventory was all painted black, he arranged an exchange with a Virginia dealer to secure a white car with SuperCruise that I desired. The pricing was straightforward and competitive, with no haggling, hidden fees, or unwanted add-ons. The sales representative, Adula Carr, was helpful throughout the process, even picking me up from Penn Station on the day I took delivery. He explained the car's features and its infotainment system. I felt comfortable and confident before driving off the lot. I am happy with my new Equinox EV! It is so much better than the old-fashioned internal combustion engine cars! In short, Jerry's Chevrolet's excellent customer service and transparent process made this purchase pleasant. I highly recommend them. More
everything went smooth with my oil change. i dropped off my truck it was ready the next morning i dropped off my truck it was ready the next morning More
Late in the day Lauren got me in to Fix an emergency situation with my tire after I had my car towed in . She was so incredibly helpful!!! situation with my tire after I had my car towed in . She was so incredibly helpful!!! More