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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
181 Reviews

181 Reviews of Jerry Ward Autoplex - Service Center

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November 02, 2018

Oil change Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. More

by rdw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 02, 2018

New tires They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They'r More

by rdw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 02, 2018

Great service Called Chase and he was able to get me in quickly to replace a wheel bearing on my Buick Regal. Took care of it quickly and communicated very effectiv More

by Jmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 01, 2018

Extremely pleased Jerry Ward goes above and beyond to make customers happy. Mr. Russ made our entire family feel so welcome. He answered all of our questions and concer More

by Kfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Thomas, Matt Dunn
October 20, 2018

Friendly, quick service. I am very pleased with the service I received. All the employees are friendly and courteous. I have never had any problem with the service I have rece More

by Kmgreer53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Jerry Ward Autoplex is a great place to buy a car. This was my first time buying a car and Tony Dobson was very helpful and reasonable with everything I had going on. I w More

by Cortteaira Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

It was great I bought a truck from them and had to get something replaced and they were helpful and friendly. I would recommend them and they worked with me. More

by Firefighter 4431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
September 30, 2018

Oil change Staff was very friendly and courteous. Service was fast and done in a professional manner. I will use this service department again. I am very satis More

by Saveup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2017

Service Review Service Dept. Very friendly and helpful. Jamie went out of her way to help me get what I wanted and when. Adam as always did a great job of servicing More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Buffington
October 12, 2017

Great Job They came to my work and took my car for a oil change. When they brought it back to me they had changed the oil, cleaned my car, checked my tires, an More

by one customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Buffington
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