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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
181 Reviews

181 Reviews of Jerry Ward Autoplex - Service Center

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January 22, 2019

Excellent service in every area. Excellent customer service. My car was repaired faster than I expected. It even cost less for repair than I was quoted. Never had that happen before More

by annie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett, Johnny Bacon
January 21, 2019

Excellence Everyone and everything is always wonderful. A prompt, respectful, friendly and courteous staff that go out of their way to give complete service. Jer More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Quinn, Chase Bennett
January 15, 2019

Awesome service! My car was serviced right on the dot of the appointment time. My car was given a thorough check, it was accomplished with professionalism, and it wa More

by Mfwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
January 15, 2019

Services. Adam went above and beyond to make sure that my cars issues were completely taken care of. Everything was handled within a timely manner to ensure I w More

by CBracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

Great service! Have a Buick that was missing. Called late in the afternoon. Chase Bennett immediately got me in and diagnosed the issue and corrected. He was very cl More

by BubbaJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Bennett
December 25, 2018

They were very friendly and helpful!!! I called when they opened one morning because the night before my car started giving me problems. I called and asked if they could get it in and see w More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2018

Excellent service by professional staff My husband took my car in because of a grinding noise when I applied the brakes. It was diagnosed, fixed and washed in 3 hours! He said everyone he m More

by B3RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 29, 2018

Oil change and tire rotation Best dealership and service department I've ever been to. Great service and. Jerry ward is the best Can't imagine going anywhere else. Awesome More

by Cliff and Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett, Johnny Bacon
November 09, 2018

Fast, Friendly, Great! The service and sales staff are great!! Amy is wonderful, too! Would highly recommend to anyone needing a great vehicle and great service repair. More

by kia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett, Johnny Bacon
November 06, 2018

Disappointed I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken More

by rdw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Bennett, Johnny Bacon
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