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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
175 Reviews

175 Reviews of Jerry Ward Autoplex - Service Center

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December 18, 2018

Excellent service by professional staff My husband took my car in because of a grinding noise when I applied the brakes. It was diagnosed, fixed and washed in 3 hours! He said everyone he m More

by B3RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 29, 2018

Oil change and tire rotation Best dealership and service department I've ever been to. Great service and. Jerry ward is the best Can't imagine going anywhere else. Awesome More

by Cliff and Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett, Johnny Bacon
November 09, 2018

Fast, Friendly, Great! The service and sales staff are great!! Amy is wonderful, too! Would highly recommend to anyone needing a great vehicle and great service repair. More

by kia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett, Johnny Bacon
November 06, 2018

Disappointed I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken More

by rdw76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Bennett, Johnny Bacon
November 02, 2018

New tires They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They'r More

by rdw76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 02, 2018

Oil change Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. More

by rdw76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 02, 2018

Great service Called Chase and he was able to get me in quickly to replace a wheel bearing on my Buick Regal. Took care of it quickly and communicated very effectiv More

by Jmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Bennett
November 01, 2018

Extremely pleased Jerry Ward goes above and beyond to make customers happy. Mr. Russ made our entire family feel so welcome. He answered all of our questions and concer More

by Kfields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Thomas, Matt Dunn
October 20, 2018

Friendly, quick service. I am very pleased with the service I received. All the employees are friendly and courteous. I have never had any problem with the service I have rece More

by Kmgreer53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Jerry Ward Autoplex is a great place to buy a car. This was my first time buying a car and Tony Dobson was very helpful and reasonable with everything I had going on. I w More

by Cortteaira Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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