Jerry Ward Autoplex - Service Center

Jerry Ward Autoplex was/is such a pleasant experience. As a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few c a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few car salesmen in the past. First I asked to speak to Jerry Ward himself. He did not try to hurry my interview but did guide my questions. I was nervous and my head was spinning with questions. At the onset I had not narrowed down what my priority wants were in my next car. I just knew what type of car I wanted. The features and specifics were yet to be determined. First I had to sell two cars. Jerry connected me with Matt Dunn. This young and very knowledgeable man impressed me from the first moment. I was convinced he was honest, smart, perspective, kind and patient. Jerry and Matt together evaluated both cars and fortunately bought them saving me lots of stress. At this point I still was not ready nor even knew where or from whom my dream car would be found and bought from. These two men gave me thoughtful and what I perceived honest treatment. I did need to go into the Autoplex several times later before turning my two cars over to them and each time I was met with friendly welcoming words from all the salesmen and office staff I spoke to. I continued to be impressed. I then sat down and wrote out my ‘want list’ and delivered a copy to Jerry and Matt. Matt had to be out of the office for several days but surprisingly and unexpectedly Jerry found I believe four cars quickly which met features from my ‘want list. I asked to see one right away and the rest is ‘history.’ I LOVE my car! I can say without hesitation I will not hesitate to recommend Jerry Ward Autoplex. The entire atmosphere was calm, inviting and friendly. The employees were all willing to help whether it was to find the person I was looking for or who could answer the question I asked. (The only wish and hopefully suggestion-which I know cannot be changed- is unfortunately my tastes are on the expensive side - I did spend more than I wanted to! But a girl knows what she wants!!!!) Thank you everyone at Jerry Ward’s Autoplex. Well Done. I wish all of you continued success. All of you work for and deserve success. More

The dealership is fantastic. They go over the top to help you with your choice. My car is in their shop right now and have gone beyond trying to get it fix. Everyone is fantastic to work with! you with your choice. My car is in their shop right now and have gone beyond trying to get it fix. Everyone is fantastic to work with! More

Jerry ward and his associates have always been curtious and accommodating. The salesmen are knowledgeable and never pressure the sale. I am very happy with the aftercare. and accommodating. The salesmen are knowledgeable and never pressure the sale. I am very happy with the aftercare. More

I’ve Been doing business with Jerry Ward for a long time. Great service. Great dealership! Always a good deal and customer service is top notch. Great service. Great dealership! Always a good deal and customer service is top notch. More

great guys glad I Checked with them first greatly appreciate them and their service really like norman salesman very polite and understandable will do business again with them appreciate them and their service really like norman salesman very polite and understandable will do business again with them More

The people were courteous and helpful. I was able to get an appointment quickly. Everyone seemed knowledgeable. The work was finished in a timely manner. an appointment quickly. Everyone seemed knowledgeable. The work was finished in a timely manner. More

Jerry went above and beyond helping me find the perfect car, within my budget for my daughter!! I will definitely be back!! Thank you so much!! car, within my budget for my daughter!! I will definitely be back!! Thank you so much!! More

Everytime we have come in they treated us like family. They are efficient and reliable. They get you back on your way in no time. They are efficient and reliable. They get you back on your way in no time. More

Your Salesman Mark Breeden spoke well of your service dept concerning some new tires I was needing. Transferred me to E.J. I couldn't be more pleased with the customer service I was given. E.J. took car dept concerning some new tires I was needing. Transferred me to E.J. I couldn't be more pleased with the customer service I was given. E.J. took care of everything for me. All my wife had to do was drop it off and pick it up. Handled everything for me over the phone and went above and beyond offering transportation to get my wife back to work if needed. 5 Star customer service, work and ease of transaction. Thank You Both!!! Would and will recommend to all! More

The dealership is good one of the best ones around. Thay help with people that come in to get work done on their cars the next one I get well be from them. help with people that come in to get work done on their cars the next one I get well be from them. More