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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
181 Reviews

181 Reviews of Jerry Ward Autoplex - Service Center

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May 01, 2021

Robert was very professional. He kept me up to date on the status of my repair and explained everything clearly. I never had to call and inquire about when my car would be ready. My car functions better More

by jenns_b65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
April 29, 2021

It is an awesome dealership and excellent service. I would recommend them to anyone who needed service no matter if they got their car, truck from them or not. More

by d.j.82413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
April 23, 2021

I am very satisfied with the service and the friendliness they did an excellent job of getting me in and out I am very happy More

by hnjjd1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
April 07, 2021

We love Jerry Ward autoplex. They promptly take care of all our car care needs and are patient to find the perfect car for our family! More

by Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huffstutter , Sarah Hicks
March 11, 2021

When my part needed to be replaced I tryed places all over Union City and Fulton KY.,never thinking about the dealer ship and it turned out to be the the best deal! The people were great and didn't take More

by Cmo51261cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
February 25, 2021

Best experience ever!!! Chris made buying a car so easy. Thank y’all so much. We will be back the next time we buy a car More

by cwade4102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mealer, Tim Long, Sarah Hicks
February 12, 2021

Car sales: Everyone was very helpful and professional throughout the process. They made the buying process go with ease! This was my first car purchase on my own, and they were so good to help me. I wo More

by judy_woodruff13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, in financing. Finalized my purchase.
February 10, 2021

Great people, amazing mechanics!! I was treated well and the repair was done quickly. I bought my vehicle here, 3 years ago and I continue to appreciate the dealership. More

by Shemlang1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
January 21, 2021

Every thing about this dealership is great. Robert in service was kind and courteous and took care of all my auto needs. Highly recommend Jerry Ward Autoplex! More

by Cliff and Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rover , Sarah Hicks
January 15, 2021

Great service, always friendly and goes out of there way too help and treat you with respect. Thank y'all for all tal go for your customers!!! More

by Kim Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
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