Back

Jerry Ward Autoplex - Service Center

Union City, TN

4.9
198 Reviews

198 Reviews of Jerry Ward Autoplex - Service Center

Sort by
January 11, 2022

Did a great job and my vehicle has been running fine every since I got it out the shop More

by Rque2000
Recommend Dealer
Yes
Employees Worked With
Adam Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
December 01, 2021

I’m very satisfied with their service. Everyone is doing a good job taking care of my car More

by mcbutler416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , Sarah Hicks
October 28, 2021

Knowledgeable staff with top notch parts and service with excellent communication and professional work to boot More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
October 22, 2021

Always enjoy the fast and friendly service that we receive at the service department at Jerry Wards! More

by Harley.forrester1796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EJ, Sarah Hicks
October 02, 2021

Car Still having the same problems it had before it went to the shop omg More

by BriT987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

BriT987 responded

.

September 06, 2021

Fast friendly service from young lady in shop to Matt Dunn in the lobby....all seemed to be upbeat and happy to be at work.... More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young girl in shop, Matt Dunn, Sarah Hicks
September 01, 2021

Excellent service. Convenient and timely. Employees seemed very concerned about doing a good job. They also pointed out a potential issue that was outside the service requested. More

by Doublecluckpluscom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
August 17, 2021

I always make sure that Jerry Ward does any maintenance on my car! Each time, they are very helpful and very accommodating to my schedule and needs. More

by shelby willett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
July 29, 2021

Thank you so much to Mike Akers for taking such great care of us. Everyone was helpful, not pushy, and honest. I appreciate the service we received. I would definitely recommend Jerry Ward Autoplex for a More

by jwinstead07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers, Sarah Hicks
June 28, 2021

Fast great customer service, very nice and welcoming, thank you! More

by rachel-brown429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
...
12
...