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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
185 Reviews

185 Reviews of Jerry Ward Autoplex - Service Center

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December 14, 2024

When I went to this dealership, they had exceptional customer service and great support This is going to be MY car dealership for the rest of my life More

by aldensfox4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Mark the mechanic was awsome. Done a great job! Could not ask for better person. More

by Happygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cunningham
December 08, 2024

Very very good very very very very very good good good good good very good good 0 More

by SPEEDFREEK1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The service guy Huff was very personable and did a great job replacing the transmission in my 2016 Buick Enclave, they did everything they said they would great place to buy a vehicle. More

by hornbeakhank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron was my salesman and did a Great Job.
November 14, 2024

The best sales team any where around all the guys are friendly and very helpful. Honest people easy to work with. Great dealership. More

by tjhamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Recently my car wouldn’t start when I was out shopping. I didn’t know what to do so I called Robert at Jerry Ward Autoplex. He came in no time and jumped it off and as it was late in the afternoon, he to More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Huffstetler
October 21, 2024

We have been totally satisfied with the service we have had with your dealership and service as of 10/17 2024. Thank you. More

by kcwheeler.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The mechanics know how to take care of any problems I have had with my car, and the charges for their work have been very reasonable. The manager of the mechanic shop is a fine young man who treats you More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Huffstetler
August 22, 2024

I have not dealt with anyone at this place of business that does not go above and beyond to assist in anyway they can up to an including the young lady working the desk in the parts department. They have More

by maryjanefowler2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Everybody is so nice and do such good work I wouldn't go nowhere else More

by grblair1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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