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Jerry Ward Autoplex
Union City, TN
1,543 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,543 reviews
July 27, 2023
Have always had great experiences there! They are extended family! You guys are always awesome! They are extended family! You guys are always awesome! More
by cynfarrar1970
Verified Customer
July 27, 2023
Great service- great team. Would highly recommend to anyone looking for a vehicle. Thanks again. Would highly recommend to anyone looking for a vehicle. Thanks again. More
by reginarhodes3
July 22, 2023
Great friendly atmosphere. They worked very hard to help me get approved even after we ran into problems with getting check stub info. They worked very hard to help me get approved even after we ran into problems with getting check stub info. More
by JessM
July 21, 2023
I have purchased from Jerry Ward's in the past and they are by far the best to deal with. They take care of you after the sell which speaks volumes. Norman as well as the rest of the staff was wonderful! H are by far the best to deal with. They take care of you after the sell which speaks volumes. Norman as well as the rest of the staff was wonderful! Highly recommended! Great to do business with!!! More
by gigi11.ap
July 19, 2023
They handled my issue in a positive manner. Sales manager was very helpful, and always friendly. Sales manager was very helpful, and always friendly. More
by robert_ea
Employees Worked With
July 19, 2023
Great to do business with. Our family has bought 3 vehicles from him. Most likely will make other purchases in the future. Our family has bought 3 vehicles from him. Most likely will make other purchases in the future. More
by rcappstrucking07
July 19, 2023
I usually don't give 5 star reviews but Jerry Ward and his team gives such great service that how could I not this time!! I initially went in for an oil change and saw this TrailBlazer and bought it. T his team gives such great service that how could I not this time!! I initially went in for an oil change and saw this TrailBlazer and bought it. This is my third purchase from Jerry Ward! More
by virtuallyc
July 18, 2023
Very helpful, got me the car that I wanted. Stayed in my monthly budget … would recommend to everyone that I know!!! Stayed in my monthly budget … would recommend to everyone that I know!!! More
by Nonna
July 16, 2023
Enjoyed my experience at Jerry Ward. Bought a 2015 Ford F150 Lariat from them and they were super helpful. Norman was wonderful about helping out with finding the right truck for me. Jer Bought a 2015 Ford F150 Lariat from them and they were super helpful. Norman was wonderful about helping out with finding the right truck for me. Jerry was awesome with making me feel welcome and with closing the deal. Also Tim for finding the right bank to close the deal with and being so helpful. And Matt for offering to help in any way. Everybody was awesome and I loved finding my new vehicle at Jerry Wards! More
by Jayden Johns
July 09, 2023
I love my car! And sorry Mike had to teach me how to start it! Y’all were great. And sorry Mike had to teach me how to start it! Y’all were great. More
by hilldeby
