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Jerry Ward Autoplex
Union City, TN
1,594 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,594 reviews
October 20, 2023
Mike was great with helping getting my trade in ready to go and taking care of my concerns and needs. He even followed up with me and made sure everything was ok. Mr. Tim was very thorough with the process go and taking care of my concerns and needs. He even followed up with me and made sure everything was ok. Mr. Tim was very thorough with the process and explained everything in detail. More
by michellephelpsonly
Verified Customer
October 18, 2023
First time buyer from there. Taking back in tomorrow. Already had death wobble happen. I no Jeeps have a problem with that. Hope they can fix it. Taking back in tomorrow. Already had death wobble happen. I no Jeeps have a problem with that. Hope they can fix it. More
by kdcates
October 13, 2023
Tony was great! The entire transaction was perfect and he was always quick to respond. Got to the dealership to get the truck and everyone there was friendly/helpful The entire transaction was perfect and he was always quick to respond. Got to the dealership to get the truck and everyone there was friendly/helpful. Call Tony at Jerry Ward…he will take care of you! More
by ClintG
October 12, 2023
Robert was great at communicating what was going on . He got me a loaner to use . Great service ! He got me a loaner to use . Great service ! More
by Josh
October 09, 2023
The electric outlet on the left side was not working, called and they said they would take care of it. They washed and filled my gas ⛽️ up as promised. Everyone is very friendly and Jerry Ward personally called and they said they would take care of it. They washed and filled my gas ⛽️ up as promised. Everyone is very friendly and Jerry Ward personally thank us for our business. More
by Goodluck2
October 08, 2023
Awesome service! They worked amazingly to get me in the vehicle I wanted fast! Highly recommend! They worked amazingly to get me in the vehicle I wanted fast! Highly recommend! More
by jdeason1890
October 05, 2023
It's always a pleasure to do business with jerry ward autoplex. They always make time for their customers autoplex. They always make time for their customers More
by Eric g
Employees Worked With
Other Employees :
Tim Long, Matt Dunn
October 05, 2023
Excellent overall experience. They work around my schedule to accommodate my needs. I would recommend them to anyone. They work around my schedule to accommodate my needs. I would recommend them to anyone. More
by catwill
Employees Worked With
Other Employees :
Tim Long
October 04, 2023
Jerry Ward autoplex is a car or truck shopper's dream plenty of vehicles that can be financed with good or bad credit and extended warranties are available. They treat you like family and go above and be plenty of vehicles that can be financed with good or bad credit and extended warranties are available. They treat you like family and go above and beyond the norms for dealerships . From the vehicle selection to the test drive,to the right deal and then to the finance office and finally waving goodbye in my new used truck I loved my experience at Jerry Ward autoplex and will be a repeat customer no questions asked! More
by Julio
October 02, 2023
Good place to do business , Sales and finance department down to earth people, will definitely recommend , department down to earth people, will definitely recommend , More
by rkenner
