Jerry Ward Autoplex

They are very accomadating to the customer's needs. I called for an oil change on a Friday morning. Jaime was able to accommodate my request and they even came to pick up my vehicle and brought it back I called for an oil change on a Friday morning. Jaime was able to accommodate my request and they even came to pick up my vehicle and brought it back to my work. I appreciate their willingness to do this for customers like teachers who are not able to leave school for an appointment during the day! Amy Nolan also took my payment over the phone so it was very easy to get my oil changed. She was so very friendly and helpful! More

Mike and Jerry did everything they could to help us!! Mike and Jerry did everything they could to get our vehicle in our budget and they succeeded! Very friendly staff and they actually care about their c Mike and Jerry did everything they could to get our vehicle in our budget and they succeeded! Very friendly staff and they actually care about their customers! We will definitely be going to get our next vehicle from them! More

Awesome experience This dealership was recommended by my son in law who bought a vehicle there. My car was totaled and I needed transportation, They have a large select This dealership was recommended by my son in law who bought a vehicle there. My car was totaled and I needed transportation, They have a large selection of low mileage per owned cars and the staff are all friendly and helpful. Our salesman Norman Lee was great he was a no pressure guy and super helpful and knowledgeable. Best car buying experience ever. Took no time at all and Tim Long hooked me right up with financing. Also was introduced to Adam Green service advisor. Everyone was super nice. More

Recall and Oil Change. I took my car in and left it at Jerry Ward's. They took it to the local Ford dealer's for them to do the recall per the letter I had received. I had b I took my car in and left it at Jerry Ward's. They took it to the local Ford dealer's for them to do the recall per the letter I had received. I had bought my car at Jerry Ward's. They got it back from the Ford dealer when it was ready. They then changed my oil like I had asked them to. When that was done they called me to let me know my car was ready to pick up. All I had to do was make the initial contact with them, take my car there and then pick it up when it was finished. I call that service. More

Detailing I am very pleased with the detail job that was done at Jerry Wards. My vehicle shined like a brand new one. Thank you guys so much. I will be back I am very pleased with the detail job that was done at Jerry Wards. My vehicle shined like a brand new one. Thank you guys so much. I will be back and will tell others about this service. More

Emergency Service While driving into town, I had a tire going flat. I took it to a local tire repair shop and they plugged it. When I came out of the plant that I was While driving into town, I had a tire going flat. I took it to a local tire repair shop and they plugged it. When I came out of the plant that I was working with in town, the tire was continuing to run low. I took it to Jerry Ward and they identified a bigger problem that was actualy a safety hazard and helped get me back on the road; not being from Union City. I was due for an oil change and they were efficient and timely and went over and above the call of duty in getting me taken care of. On top of everything else, they were extremely reasonably priced. Even though I don't live there, I will be returning for service and maybe more in the future. Thank you for what you do!!! More

Great Experience! I had a great experience with my vehicle purchase on 9/9/17. My husband and I live in Union City and we were looking for the best deal for the best ve I had a great experience with my vehicle purchase on 9/9/17. My husband and I live in Union City and we were looking for the best deal for the best vehicle and were fully prepared to drive to get it. We talked to dealerships in Missouri, Illinois, Nashville, TN and Memphis, TN.... but we ended up coming back to Jerry Ward Autoplex to make our purchase. Our sales rep, Norman Lee, was great to work with, was fair and honest and truly made me feel like he had our best interest as his priority. Mr. Jerry Ward was a pleasure to deal with and helped us feel great about our decision to keep it local. Mr. Petty finalized the deal and the financing process was a breeze - they even saved us on our interest rate over a lender we had been doing business with for years! Thanks to all the team at Jerry Ward Autoplex... we are happy customers! More

Great Customer Service! The folks at Jerry Ward Autoplex treat you like family! They have great deals and they are more than happy to help you find what you need! I would def The folks at Jerry Ward Autoplex treat you like family! They have great deals and they are more than happy to help you find what you need! I would definitely recommend them to anyone! More