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Jerry Ward Autoplex

Union City, TN

5.0
1,516 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,516 reviews

August 22, 2017

Great! My experience was quick and easy. Love my new vehicle. Norman was great to work with. He was easy to talk to and very attentive. Tim took time to More

by Bev
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
August 22, 2017

Excellent service Norman Lee and Jerry Ward worked with me diligently to come to an agreement on a trade-in, and I felt I got a great deal. They work with local lenders More

by Stephanie Veatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2017

Great experience Entire transaction went very smooth and fast. Happy with vehicle and transaction. Friendly and professional staff. Answered all the questions I had wi More

by thomas j appleton
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
August 18, 2017

Oil change and tire rotation Jerry Ward Autoplex has it all. Friendly staff, huge selection of autos and a service department that can't be beat. I can honestly say with the exp More

by Cliff and Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Buffington
August 18, 2017

completely satisfied.. 5th vehicle Norman always gets me what I need rather than trying to sell me what I do not need.. Asks the right questions pertinent to my request & looks for it. More

by Vickiecox0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
August 17, 2017

Friendly and Professional Service The service department is of high quality and service all of my family's vehicles. They do great work, are very professional, and have great customer More

by Lesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Buffington
August 17, 2017

Expectations Excedded My experience was far excedded at Jerry Ward Mtrplex . My Salesman Tony was very very patience with my questioning and decission making. I never felt More

by RRBell49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
August 15, 2017

Excellent from start to finish. This process could not have went more smoothly. Everyone at the dealership was wonderful to work with, especially Tony Dobson. He was very straightf More

by Brian Conner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
August 14, 2017

Great Service Great job servicing my 2015 Tahoe. Never had any trouble or problems. Very friendly and very nice. Always do an excellent job of servicing their custo More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Buffington
August 12, 2017

Great service I would recommend this dealership to anyone looking for a good deal and excellent customer service! We worked with Tony Dobson and he was very knowled More

by Jean1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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