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Jerry Ward Autoplex
Union City, TN
1,593 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,593 reviews
May 31, 2025
My recent experience at Jerry Ward Autoplex was outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. Th outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. They absolutely delivered! Their commitment to finding a way for me to comfortably afford my dream vehicle was truly impressive. They navigated the process with expertise and genuine care, making what can often be a stressful experience feel remarkably smooth and positive. I couldn't be more pleased with the outcome and the exceptional service I received. More
by Brittany Ivester
May 31, 2025
Everyone was friendly and helpful. Norman showed me vehicles he knew I would be interested in.Norman and the rest of the team did everything they could to make sure I got the price and Norman showed me vehicles he knew I would be interested in.Norman and the rest of the team did everything they could to make sure I got the price and payment I wanted. More
by strain.b
Verified CustomerEmployees Worked With
Norman Lee
May 31, 2025
Great place to buy a new or used car. Always get great service from Norman and his team! Always get great service from Norman and his team! More
by Katie&Bruce
May 29, 2025
Service was great, found a great first car for myself. They knew what would fit instantly based off my price range and likes. They knew what would fit instantly based off my price range and likes. More
by Austin
May 29, 2025
I had been trying to find a car for several weeks now and every salesperson was very rude and pushy. Tony went above and beyond and helped me through the whole process from beginning to end. Will send friend every salesperson was very rude and pushy. Tony went above and beyond and helped me through the whole process from beginning to end. Will send friends and family that way. More
by Kellim6113
May 17, 2025
Excellent service at this dealership. Will recommend them to others. I believe others will be happy. Will recommend them to others. I believe others will be happy. More
by geegward
April 29, 2025
Pleasant and professional sales from beginning to end. As a repeat customer, Jerry Ward Autoplex has been the only place to go for my family's vehicle needs. Mark is a fantastic and patient sales associat As a repeat customer, Jerry Ward Autoplex has been the only place to go for my family's vehicle needs. Mark is a fantastic and patient sales associate. I highly recommend Jerry Ward Autoplex! More
by Paul Bearden
Employees Worked With
Mark Breeden
April 29, 2025
We picked out a vehicle. He worked hard getting the rate and price I wanted. Then he worked even harder to get the payment I needed. He worked hard getting the rate and price I wanted. Then he worked even harder to get the payment I needed. More
by strain.b
Employees Worked With
Norman Lee
April 25, 2025
Jerry Ward Autoplex is great to work with, everyone is always so friendly and nice. I recommend Jerry Ward Autoplex to all my friends always so friendly and nice. I recommend Jerry Ward Autoplex to all my friends More
by Cbailey1130
Employees Worked With
AJ? Hope that's his initials I can't remember
