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Jerry Ward Autoplex
Union City, TN
1,571 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,571 reviews
March 11, 2025
Norman went above and beyond making sure a schedule that would fit between work hours to test drive the car and sign papers. He came in on his day off.. Always a pleasure to work with. Highly recommend would fit between work hours to test drive the car and sign papers. He came in on his day off.. Always a pleasure to work with. Highly recommend More
by Terry Harrington
Verified Customer
March 07, 2025
I was very pleased with the service everything went well as expected great service i will use them again as expected great service i will use them again More
by donnie9
March 05, 2025
Highly recommend this dealership! Everyone was very friendly, helpful and so very well organized! The entire process was quick and smooth. We were given an excellent explanation of t Everyone was very friendly, helpful and so very well organized! The entire process was quick and smooth. We were given an excellent explanation of the different functionalities of the vehicle and treated with courtesy and respect. Many thanks to the entire staff for what they did to facilitate the process. In the words of Mr. Jerry Ward, "Don't Dream It, Drive It", is a true statement of this great dealership! More
by Ang&Bob
March 03, 2025
They made the process smooth and really went out of their way to make sure everything was set to exceed our expectations. way to make sure everything was set to exceed our expectations. More
by bparker8
March 02, 2025
Treated me with courtesy and respect,sales person took time to show me how all the best and whistles worked time to show me how all the best and whistles worked More
by russ.kitchen
March 02, 2025
Very nice and quick nice people I would tell others how good you people are good you people are More
by markwolf4231
March 01, 2025
Norman Lee was very kind and wasn't pushy. We didn't buy a vehicle yet, but will keep your place in mind. I have a few other vehicles to look at. We didn't buy a vehicle yet, but will keep your place in mind. I have a few other vehicles to look at. More
by jkh
Employees Worked With
February 28, 2025
Super fast reliable service with a excellent selection and staff to take care of your automobile needs—fast dependable service and staff to take care of your automobile needs—fast dependable service More
by Ut38261
Employees Worked With
February 27, 2025
Drove six hours and they did not disappoint. Tony was absolutely incredible. Hopefully, he’s still in the business the next time I’m looking to buy a car because he will definitely be the man I Tony was absolutely incredible. Hopefully, he’s still in the business the next time I’m looking to buy a car because he will definitely be the man I go to. More
by Haley
February 27, 2025
Norman was so helpful and friendly. Smooth purchase of our 2024 Nissan Altima LS. We love the car! He even took time to talk to us about the car on his day off. This was our repeat Smooth purchase of our 2024 Nissan Altima LS. We love the car! He even took time to talk to us about the car on his day off. This was our repeat buy from him and the dealership. They are highly recommended! Good reliable cars and friendly staff More
by Terry Harrington
