Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Professional and trustworthy Tracy was the service person that took care of my van on two different occasions Tracy immediately understood The issue I had with my vehicle and q Tracy was the service person that took care of my van on two different occasions Tracy immediately understood The issue I had with my vehicle and quickly resolved the problem Tracy was friendly and courteous She also arranged a rental from Enterprise as well and made sure a was comfortable in the lounge while I wait d for the rental More

Good service Tracy is great with great communication. Very satisfied. I had issues with the van and she explained everything that was taking place along the way. Tracy is great with great communication. Very satisfied. I had issues with the van and she explained everything that was taking place along the way. More

It was a great experience It was i a great experience and a pleasure to Visit your service department,I would definitely recommend coming there for service the experience It was i a great experience and a pleasure to Visit your service department,I would definitely recommend coming there for service the experience was the best More

I would choose a different location for service Took my truck in for a massive shaking in front end...(death wobble) and for recalls. They didn’t find the problem until the second time I brought it Took my truck in for a massive shaking in front end...(death wobble) and for recalls. They didn’t find the problem until the second time I brought it back. The mechanic left s small took in my steering wheel. The steering wheel was put back on improperly and I had to return a third time to have that corrected. i took my truck to a mechanic shop to have the death wobble fixed and paid 1/3 of the price. My truck had 8 recalls in 4 years. More

These guys are awesome!!! Ive been going here for years now and haven't had a bad experience yet. I'm the type that tends to stay away from dealerships because they seem like t Ive been going here for years now and haven't had a bad experience yet. I'm the type that tends to stay away from dealerships because they seem like they're always just out to make a buck, but I've been nothing but happy with the prices and service provided by Jerry Ulm. More

Very quick Quick service and very friendly. Price is comprable to other places. No problems at jerry ulm. We have gotten 4 cars and had no problems. Quick service and very friendly. Price is comprable to other places. No problems at jerry ulm. We have gotten 4 cars and had no problems. More

Excellent Service Dept, always helpful. Ronald was very very helpful, informative and attentive to my needs. Communication was excellent as well. Would recommend him to all my friends for se Ronald was very very helpful, informative and attentive to my needs. Communication was excellent as well. Would recommend him to all my friends for service help More

Oil change Went in for an oil change in my Wrangler. Great service by Alex P. Thanks for all your help Great parts department to look at while waiting Went in for an oil change in my Wrangler. Great service by Alex P. Thanks for all your help Great parts department to look at while waiting More

Excellent service. I was very happy with the service dept. locating and fixing the issue with my Jeep. Ron W. was excellent, helping me get in and out, only being out my I was very happy with the service dept. locating and fixing the issue with my Jeep. Ron W. was excellent, helping me get in and out, only being out my vehicle for a day. More

Great Service Delivers on promises Ron was fantastic. I brought my car in because the check engine light was on. This was a Monday morning. They advised me of the issue and cost to repa Ron was fantastic. I brought my car in because the check engine light was on. This was a Monday morning. They advised me of the issue and cost to repair. I did not have the money so I was charged $152 for the diagnostic service. I told Rob I would not have the money to complete the repairs until Friday (payday). He promised if I brought it back in on Friday my $152 paid would be credited towards the rest of the repair charges. Well I brought it back Friday morning at 7:30. Great shuttle service took me to work. Ron called just before noon and said it was ready. Shuttle came back to pick me up. The $152 was credited towards the repair as promised and it took less than 5 hours for me to get my car back. I’m very pleased with the service and cost and will be continuing to go back for future work. More