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Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Tampa, FL

4.3
788 Reviews

788 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

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May 31, 2018

Same issue, had to be serviced 3xs. Told it was fixed first time at a $2000.00 price tag. Major inconvenience overall as I was told several times, my issue was fixed. Service manager was very rude as he treated More

by jgooch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Both Service Manager and son, Ingrasai last name, Manager, very rude, too comfortable with his position and title in my opinion...
May 31, 2018

Quick repairs Needed a quick follow-up to a recent repair Richard got me right in and addressed the issue. Great job as always, and very professional. More

by D. Adonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Castanon
May 31, 2018

Very expensive & unreliable service. Not very satisfied with the service, since same problem repeats again & again & every time need to keep paying for the labour cost. Service quality More

by samachars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin, Tracy, Jhonathan, Billy
May 30, 2018

Perfect Everything was perfect. I would recommend Alex to anyone that needs service. He's fair, helpful, and friendly. A + from me. Great experience over More

by 2016jku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Perez
May 30, 2018

Good people , good service The service adviser did everything he could to get my truck done and running perfectly . The mechcanics did a great job in good time. Russell M Prest More

by preston821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Smetana, Larry Burton
May 29, 2018

I had my first service for my 2017 Ram Truck Great with customers! Got there and was greeted.right away and the wait time was reasonable. Overall grwt.first visit for my trucks first service. More

by JGREEN7045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express Service team
May 29, 2018

Great, fast, reasonably priced service. Since moving to Tampa Jerry Ulm is the only place I’ve taken my jeep. It always gets the care it needs. And I feel like the service team looks out for More

by shellmaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Perez
May 29, 2018

Vehicle inspection I brought my daughter's car by to get an inspection for NC. Got worked in and received a very thorough report within one hour. Very helpful staff. More

by WILLTEAM1325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was robert
May 28, 2018

Better than Jim Brown They are always helpful and straight forward with issues regarding my vehicle. They have not been lazy when trouble shooting warranty issues, unlike t More

by Lunchbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 28, 2018

Service Center This is my 2nd time using this service center and i must say , it was another great experience. The employess are very attentive to your needs. I will More

by Michaelm42410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Whiner
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