Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Great and fast service! Took in my GC for an oil change and the guys at the Espress Center were friendly and know what they are doing. They even accepted a competitor coupon Took in my GC for an oil change and the guys at the Espress Center were friendly and know what they are doing. They even accepted a competitor coupon and applied to my service! More

Great Service Brian Cummings, my service advisor, does a great job with scheduling the appointment, explaining what needs to be done, and most importantly, moving m Brian Cummings, my service advisor, does a great job with scheduling the appointment, explaining what needs to be done, and most importantly, moving my car through the process. More

Quick to look at the problem My car wouldn’t drive or reverse, sounded like it was grinding. No lights but after a couple tests they were able to determine the cause and fixed it My car wouldn’t drive or reverse, sounded like it was grinding. No lights but after a couple tests they were able to determine the cause and fixed it right away. The communication has always been really good on the progress of the repairs. More

Fastest service I ever received - no lie- 5 star service and also texted me all info I needed- made it much easier. The car was done by the end of the day and I received a rental with in minut 5 star service and also texted me all info I needed- made it much easier. The car was done by the end of the day and I received a rental with in minutes. No waiting. Honestly best experience with service with my car I have ever received. More

Very knowledgeable staff Jay at Jerry Ulm is always a pleasure to deal with. We are a body shop in the Keys & sometimes have trouble getting our parts promptly, but not with J Jay at Jerry Ulm is always a pleasure to deal with. We are a body shop in the Keys & sometimes have trouble getting our parts promptly, but not with Jerry Ulm. Thank you Jay! More

Great job as always Jennifer at the express service center is always a pleasure to work with. She’s friendly, knowledgeable, professional, and remembers you even though s Jennifer at the express service center is always a pleasure to work with. She’s friendly, knowledgeable, professional, and remembers you even though she sees many customers daily. Jerry Ulm Dodge has always taken care of my service needs for my truck and I am happy to go each time. More

Oil Change Alex Perez was helpful in all questions about oil change and certain services for my Jeep needs. I will be back to have my Jeep serviced at this loca Alex Perez was helpful in all questions about oil change and certain services for my Jeep needs. I will be back to have my Jeep serviced at this location. More

Crap service Had a scheduled appt. at 10am. Was told 2 hours for service but took over 4. No reply to text to service manager, David, at all he just ignored me. Wh Had a scheduled appt. at 10am. Was told 2 hours for service but took over 4. No reply to text to service manager, David, at all he just ignored me. When I get a new car it won’t be there More

Car service Always great no matter what I am in for, Jennifer keeps me informed on what's going on with my car. Great to deal with That's why I keep coming back Always great no matter what I am in for, Jennifer keeps me informed on what's going on with my car. Great to deal with That's why I keep coming back More

Well orchestrated Friendly, helpful, knowlegeable. Everything progressed as scheduled. I do not know what else to say to use up my twenty five words. Good job. This p Friendly, helpful, knowlegeable. Everything progressed as scheduled. I do not know what else to say to use up my twenty five words. Good job. This part is annoying. More