Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
786 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Great service. Everyone was great! From contacting my salesman Tim to Carlos getting everything set up quickly. They took great care of me and my Jeep! I would de Everyone was great! From contacting my salesman Tim to Carlos getting everything set up quickly. They took great care of me and my Jeep! I would definitely recommend this dealership. More
Last minute service Alex went above and beyond to help me with an urgent fix and allowed me to make a work meeting on time. Top notch care! Alex went above and beyond to help me with an urgent fix and allowed me to make a work meeting on time. Top notch care! More
Great The service advisor Alex greeted me with a smile was very knowledgea of the Jeep product. I recommend visiting Jerry Ulm and meeting Alex Perez. The service advisor Alex greeted me with a smile was very knowledgea of the Jeep product. I recommend visiting Jerry Ulm and meeting Alex Perez. More
Carlos was fantastic! Carlos went above and beyond at my service visit. He delivered the repairs to my car in the time he initially gave me and helped explained features of Carlos went above and beyond at my service visit. He delivered the repairs to my car in the time he initially gave me and helped explained features of my car that I had questions on. I was very impressed with the level of service. Thank you to Carlos for making my car service visit so easy. More
HORRIBLE customer service I have been waiting since late April for a solution with a rental refund, and my service advisor has not gotten back with me. I have called multiple t I have been waiting since late April for a solution with a rental refund, and my service advisor has not gotten back with me. I have called multiple times, and repeated myself to him over and over with no solution on his end. He keeps telling me that the situation will be taken care of, but I get no return calls. More
They try Jim works on helping me out. This time the shop foreman came along for a ride to hopefully fix my tire problem. For a car that’s only 2 years old it s Jim works on helping me out. This time the shop foreman came along for a ride to hopefully fix my tire problem. For a car that’s only 2 years old it sure does have a lot of problems. I’m beginning to wonder if the 3 “suggested “ items really need to be done. I mean they are the ones that failed to rotate my tires when I paid for it. Why should I fork out money tires it wasn’t my negligence it was JUlm express lane. More
Very pleasant The service on my Jeep was done in a timely manner and the staff were great! I would definitely recommend this dealership and service department to ot The service on my Jeep was done in a timely manner and the staff were great! I would definitely recommend this dealership and service department to others. More
Stunning Service The service department at Jerry on Dodge is second to none. I have owned every brand of car imaginable and have been blown away by the level of servic The service department at Jerry on Dodge is second to none. I have owned every brand of car imaginable and have been blown away by the level of service provided to me by my service agent carlos but Teas The service department at Jerry on Dodge is second to none. I have owned every brand of car imaginable and have been blown away by the level of service provided to me by my service agent Carlos Batista. I had a check engine light come on which turned out to be a very bizarre fuel evaporation tube. He went out of his way to get the car done by days end while providing me with any rent a car from enterprise so that I would not be inconvenienced and have to wait a couple of hours. I could not be more supportive of this dealership if I tried More
Great service! We live in NJ and daughter is student at UT. It’s great to find a dealership in Florida for her Jeep. Jiffy Lube tried to take advantage of her youth. We live in NJ and daughter is student at UT. It’s great to find a dealership in Florida for her Jeep. Jiffy Lube tried to take advantage of her youth. Will stick with here instead for all work! More
Great Day @ Jerry Ulm Express My advisor, Alex was very knowledgeable, professional and friendly. Got me in & out within the estimated time he gave me for service to be completed. My advisor, Alex was very knowledgeable, professional and friendly. Got me in & out within the estimated time he gave me for service to be completed. Way to go Alex!!! More