Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Fast and well done! Jim the advisor was courteous and helped to solve the problem my minivan had. My car was supposed to stay but in the end it was just a bad battery so Jim the advisor was courteous and helped to solve the problem my minivan had. My car was supposed to stay but in the end it was just a bad battery so it was finished just a couple of hours later. More

Still broken Have a brand new truck that since new have had issues with the AUX port, first it was only putting sound out of the passenger side, then stopped worki Have a brand new truck that since new have had issues with the AUX port, first it was only putting sound out of the passenger side, then stopped working all completely. Brought it in for a service (oil,fuel filters, tire rotation) and had it looked at, they didnt have the part in stock. Made appt, they were ready for me, 1 hour and 45 mins later, they said it was fixed and " sounded great"... Got in the truck to leave....it was not fixed. Still only coning out of the passenger side, I do not think they tested it at all. If they had it would have been apparent. Need to make another appt. More

Quick response to.my problem resolved to my satisfaction . Service was provided in a professional manner. Work. To be done was discussed with me. The cost was estimated. The time to acquire a replacement tir Service was provided in a professional manner. Work. To be done was discussed with me. The cost was estimated. The time to acquire a replacement tire was given. Permission to do the work was given. I left the fa. Facility and plans were made to contact me upon completion of the work. All was done. Job well done. More

Service work Ron Weiner does an amazing job! He will actually follow up with you and keep you updated on your vehicles status and give any honest timeline. Ron Weiner does an amazing job! He will actually follow up with you and keep you updated on your vehicles status and give any honest timeline. More

Fast friendly service I’ve used Jerry Ulm for servicing my Jeep fir the past 5 years. They are fast, friendly and their services prices are affordable. The customer lounge I’ve used Jerry Ulm for servicing my Jeep fir the past 5 years. They are fast, friendly and their services prices are affordable. The customer lounge is very nice and they offer complimentary coffee and WiFi More

Radio replacement I was treated with respect and my concerns were addressed . I am very happy with the service I received from Carlos. Thank you very much I was treated with respect and my concerns were addressed . I am very happy with the service I received from Carlos. Thank you very much More

Super Helpful and No stress I called Austin about a week ahead of my service appointment as my foglight had condensation accumulating inside it. Once at the service center Austin I called Austin about a week ahead of my service appointment as my foglight had condensation accumulating inside it. Once at the service center Austin asked me some questions regarding the issue then had it sent to the back. Same day he called me to inform me that my foglight had a crack and how much it would cost to replace. Definitely amazing service and I will be back to get the replacement. More

Quality Control Needed Went to dealer for an oil change on my 2017 Jeep Wrangler Unlimited. Customer service was excellent, but the actual labor wasn’t. Within 20 minutes, Went to dealer for an oil change on my 2017 Jeep Wrangler Unlimited. Customer service was excellent, but the actual labor wasn’t. Within 20 minutes, my car was smoking and oil was leaking EVERYWHERE. I took it back immediately and was told that the “gasket” was pinched in the process. Had a quality control check been done before giving my car back, this could have been avoided. Now I have to deal with the smell of burning oil on the exhaust until it burns off completely. More

Arnold Jeep Backed up, but a little patience and they did great job. Changed oil, balanced tires and rotated them prior to my big drive to the West coast and bac Backed up, but a little patience and they did great job. Changed oil, balanced tires and rotated them prior to my big drive to the West coast and back. Thanks! More

Great service The service was great,the people were wonderful,made me feeling important .an I didn't have to wait for too long.for service to be completed The service was great,the people were wonderful,made me feeling important .an I didn't have to wait for too long.for service to be completed More