Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
788 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Always a good friendly positive experience I love that when I come Jennifer knows me by name. She's an awesome person and has great skills with Jeeps. Thank You Jennifer! I love that when I come Jennifer knows me by name. She's an awesome person and has great skills with Jeeps. Thank You Jennifer! More
The service I needed got done. It was explain to me what I needed and it got done. Also I had a situation in the pass and Alex listened to my concern. He understood why I was not h It was explain to me what I needed and it got done. Also I had a situation in the pass and Alex listened to my concern. He understood why I was not happy about the situation. He did seem so busy with other matter while helping me. More
Professional service advisors We have been utilizing Jerry Ulm Dodge service department for many years. No complaints about any member of the staff. They are truly professional. We have been utilizing Jerry Ulm Dodge service department for many years. No complaints about any member of the staff. They are truly professional. Great service. Highly recommend anyone to go there!! More
Thank you Angelo and david. Angelo Ingrassia has been my service advisor for number of years, and I have come to trust and respect him. Today I dealt with his son David for the Angelo Ingrassia has been my service advisor for number of years, and I have come to trust and respect him. Today I dealt with his son David for the first time, and the apple doesn’t fall far from the tree. They are both the best people I’ve ever dealt with in any automotive service department. More
Oil and tire Everything went very well. Thanks for the great service! Angel was very helpful and did a excellent job of informing me of time, what and price. Everything went very well. Thanks for the great service! Angel was very helpful and did a excellent job of informing me of time, what and price. More
Install This is my second Jeep, both purchase at Jerry Ulm and service and modified by Jerry Ulm.... Alway great service and friendly atmosphere.. Thanks to This is my second Jeep, both purchase at Jerry Ulm and service and modified by Jerry Ulm.... Alway great service and friendly atmosphere.. Thanks to Alex Perez and Jim for taking goid care of my Jeep.... More
A/ C Help Excellent advisor and good work, expressed concern for my issues, I would advise anyone needing service to go see Brian @ Jerry Ulm. Brian and Angelo Excellent advisor and good work, expressed concern for my issues, I would advise anyone needing service to go see Brian @ Jerry Ulm. Brian and Angelo are two great people and easy to work with. More
Always pleasant Jerry Ulm always fair and pleasant place to service and purchase new autos and highly recommend. Jerry Ulm continues to exceed my expectations. Tha Jerry Ulm always fair and pleasant place to service and purchase new autos and highly recommend. Jerry Ulm continues to exceed my expectations. Thank you! More
90 minute stop by to fix recall issue on Jeep’s. Had to swing by for software update due to the Jeep recall on the cruise control. Everyone was very nice as always and everything got updated without Had to swing by for software update due to the Jeep recall on the cruise control. Everyone was very nice as always and everything got updated without a hitch. More
Do you really want a title? 5 hour job, dropped off at 10 appointment, at 5:30 when the rental was due back, the advisor says they just got the second part in and it wouldn’t be 5 hour job, dropped off at 10 appointment, at 5:30 when the rental was due back, the advisor says they just got the second part in and it wouldn’t be done until tomorrow. Was originally told they would cover the rental costs but still costed over $60 to rent the car for the day and wasn’t going to pay for another day. 5 minutes later they pulled my car out saying all the repairs were done. I went back to grab my car charger at 2pm and check status. My vehicle was still sitting in a parking spot. Other customers that were there were complaining how unorganized it was. I also asked for the advisor to call me with an estimate to repair another body part, he never called and when I asked if it was done, he said the part was on national back order and it’s not. I would have rather heard the truth that it was chaotic that day and he totally forgot. I’m not truly confident that the other air bag was even installed. More