Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Amazing Alberto is fantastic. Professional, friendly, best service ever. Knowledgeable, accommodating, helpful, personable. He fit me in even though they were Alberto is fantastic. Professional, friendly, best service ever. Knowledgeable, accommodating, helpful, personable. He fit me in even though they were overwhelmed since my 90 year old mother and I couldn't drive around in hurricane season with an open window. More

Broke my Jeep and didn't fix it and wanted me to fix it Spacers out on my Jeep the broke my rims instead of ordering a wheel lock broke my axle never fixed it piece of xxxx managers and humam resource didn Spacers out on my Jeep the broke my rims instead of ordering a wheel lock broke my axle never fixed it piece of xxxx managers and humam resource didn't help and my service advisor admitted that they broke it but his manager wouldn't let him fix it he wanted to charge me just wrong pure ignorance no ethics total violation of there own policies what has America come to More

I love Jerry Ulm Carlos Batista is awesome, he keeps my car in tip top shape. Jerry has a great service department. While my car was in service for the tv they went ah Carlos Batista is awesome, he keeps my car in tip top shape. Jerry has a great service department. While my car was in service for the tv they went ahead and took care of a recall. They have always been courteous and professional and quickly resolve any issues! More

Worth the drive I drive all the way to Tampa from Brandon just for the service. The Brandon dodge dealership is the worst! They're rude and even though you make an ap I drive all the way to Tampa from Brandon just for the service. The Brandon dodge dealership is the worst! They're rude and even though you make an appointment they make you wait over 2 hrs to get your oil changed. I love the service here because they have an express oil change area which works great for us! We are very happy with the service on our vehicle as well as customer service! As long as we own our Dodge we will keep going back to them! More

Friendly and efficient service Jim was friendly and efficient. He gave me accurate timeframe for how long oil change would take which was less than an hour. He made the process easy Jim was friendly and efficient. He gave me accurate timeframe for how long oil change would take which was less than an hour. He made the process easy! More

Good people Tracy went above and beyond by getting me a truck to ensure that while my truck was being serviced that I would not have any down time With my busine Tracy went above and beyond by getting me a truck to ensure that while my truck was being serviced that I would not have any down time With my business as I currently am a charter captain She kept me up-to-date On the progress of my truck and it was done well within how long they said. More

Tire repair Service is always great and efficient! Whenever I need something taken care of Alex never fails to help! I highly recommend the service department to Service is always great and efficient! Whenever I need something taken care of Alex never fails to help! I highly recommend the service department to others! More

Always end up paying more than told or expected I went in for an extended warrantee. My appointment was at 8am, I was called at 2pm and told my car would be ready at 5pm. At 5pm I was told I would h I went in for an extended warrantee. My appointment was at 8am, I was called at 2pm and told my car would be ready at 5pm. At 5pm I was told I would have too pay 450.00$. This was suppose to be a FREE WARRANTEE ITEM. This is the second time this has happened. My only two experiences here has been really upsetting More

Great service The service was great, the personnel was very accommodating and kept me informed as t o what was being done every step of the way. I would certainly r The service was great, the personnel was very accommodating and kept me informed as t o what was being done every step of the way. I would certainly recommend this dealership t o others. More

Mediocre service The service experience was simply dull, the waiting area is old and has seen better days, old dilapidated coffee machine. Vending machines, no access The service experience was simply dull, the waiting area is old and has seen better days, old dilapidated coffee machine. Vending machines, no access to cold water. Service rep was unapologetic about long wait. More