Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Jeep Repair I had a great experience at Jerry Ulm Dodge. Great service and help from Enterprise. They ruled me get in and out quickly with great communication. I had a great experience at Jerry Ulm Dodge. Great service and help from Enterprise. They ruled me get in and out quickly with great communication. More

Recall amd service Very friendly and fast service. Explained the work done in detail and very helpful and answering my questions. Thank you very much. Jennifer was aweso Very friendly and fast service. Explained the work done in detail and very helpful and answering my questions. Thank you very much. Jennifer was awesome. More

Jen is the Best Brought my Jeep in for some minor oil change related issues. Without going into detail, I will just say that Jen in Express Service provided what migh Brought my Jeep in for some minor oil change related issues. Without going into detail, I will just say that Jen in Express Service provided what might be the best customer service experience at a dealer I’ve ever had (and I have had some bad ones). Her demeanor is what you would hope for in any customer service interaction. She handled the problem(s) quickly and communicated with me promptly. She’s the reason I’ll be coming back. Give her a raise! More

More than satisfied. Replaced a radiator in four hours on a Saturday. Who does that? These folks do! Very satisfied customer. I’ll be back. Thank you for everything. Replaced a radiator in four hours on a Saturday. Who does that? These folks do! Very satisfied customer. I’ll be back. Thank you for everything. More

Not so Express Sunday service. Recently added Sunday service needs a lot of improvement. I waited 2:30 hours for a simple oil change. The staff was professional and courteous, how Recently added Sunday service needs a lot of improvement. I waited 2:30 hours for a simple oil change. The staff was professional and courteous, however there where only three technicians and one service advisor working. This resulted in their being extremely backed up. Management needs to increase the number of techs to an appropriate number in order to provide an Express service or switch to an appointment only for Sundays. More

Best in town After being repeatedly let down by other dealership service centers in town we where pleasantly surprised with the level of professionalism and servic After being repeatedly let down by other dealership service centers in town we where pleasantly surprised with the level of professionalism and service we recieved here . Highly recommend bringing your vehicle here for service . More

Dodge Durango Thermostat replaced with new warranty alternator. PCM upgrade. Glad to have it done at the dealer. Would not have received warranty repair or softw Thermostat replaced with new warranty alternator. PCM upgrade. Glad to have it done at the dealer. Would not have received warranty repair or software upgrade at a garage. More

Great experience. Shuttle service is a plus. Overall experience was great. I've purchased four or five vehicles from Jerry Ulm Dodge for many years. Only thing I would recommend is a courtesy c Overall experience was great. I've purchased four or five vehicles from Jerry Ulm Dodge for many years. Only thing I would recommend is a courtesy call wash when you get your vehicle service. More

Awesome! Brian Cummings The last 10 years we have had TERRIFIC service. Especially when I call on Brian Cummings. He has always taken great care of our cars, trucks etc. TH The last 10 years we have had TERRIFIC service. Especially when I call on Brian Cummings. He has always taken great care of our cars, trucks etc. THANK YOU! More

Fast and friendly I was greeted promptly at the service line, where they searched feverishly for my appointment in the system, only to find out I was supposed to be at I was greeted promptly at the service line, where they searched feverishly for my appointment in the system, only to find out I was supposed to be at the express service location, in the back of the lot. Totally my mistake. Upon arrival to where I needed to be, the service writer met me, got my Jeep ready for the technician, and led me into the waiting area. The service was performed quickly, the cashier was terrific, and I was on my way in much less time than anticipated. Great job all around! More