Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Oil change Had no issues! Quick and easy service, was in and out within 20 minutes or so. They explained what they did and made sure I didn’t have any lingering Had no issues! Quick and easy service, was in and out within 20 minutes or so. They explained what they did and made sure I didn’t have any lingering questions. More

Excellent service The service woman ( I believe Tracy ) did a wonderful job of Accommodating my request to rush my work. She was kind, patient and bent over backwards t The service woman ( I believe Tracy ) did a wonderful job of Accommodating my request to rush my work. She was kind, patient and bent over backwards to help. More

Best FCA service manager in Tampa! Mr. Ingrassia has always taken great care of my vehicle each time I brought it in for repair, I highly recommend Jerry Ulm for service! Mr. Ingrassia has always taken great care of my vehicle each time I brought it in for repair, I highly recommend Jerry Ulm for service! More

Very helpful and fair Worked with Alex at Jerry Ulm and couldn’t be happier. Great communication at all times and very informative. Would highly recommend to anyone needing Worked with Alex at Jerry Ulm and couldn’t be happier. Great communication at all times and very informative. Would highly recommend to anyone needing service. More

Great experience with service representative Service rep Tracy was knowledgeable, courteous and provided updates on my vehicle. All items fell under recall items and I felt comfortable with jerry Service rep Tracy was knowledgeable, courteous and provided updates on my vehicle. All items fell under recall items and I felt comfortable with jerry ulm completing these repairs. More

Terrible Communication Took multiple calls and messages to get ahold of someone and when I finally did talk to my service tech it was because someone else knew they were the Took multiple calls and messages to get ahold of someone and when I finally did talk to my service tech it was because someone else knew they were there and went and found them. Then my car was ready to be picked up two days earlier and was sorry that no one called to tell me. I'll never take my Jeep here again. I would rather let a six year old watch YouTube videos on how to fix the problem before I ever go back. More

Tracey was so helpful and communicated with every update. B Tracey and Beth were wonderful and of great assistance to me. They are both assets to your dealership. I thank them for their help I to make this exp Tracey and Beth were wonderful and of great assistance to me. They are both assets to your dealership. I thank them for their help I to make this experience as pleasurable as possible. More

Fluids Change for My 2014 Caravan Service was done in a timely manner for my van. It was at Express with no appointment. I was ipdated on progress several times duriny my 2+ hour wait Service was done in a timely manner for my van. It was at Express with no appointment. I was ipdated on progress several times duriny my 2+ hour wait (which I anticipated). I will say I was surprised that on the beak down of labor and parts, the nearly $700 bill, agsin expected, estimste, the labor was $363! I use Jerry Ulm because I trust the quality of work. More

Good service Everything was fine. The only drawback of my experience was that the day of my service, the service center lost phones, computers, and power so I didn Everything was fine. The only drawback of my experience was that the day of my service, the service center lost phones, computers, and power so I didn’t find out the status of my car service until the next day. Can’t do much about that. More

Excellant service from Tracey Quick service on recall item thank you Tracey for your assistance in completing the repair your expertise will keep me coming back to have you as my s Quick service on recall item thank you Tracey for your assistance in completing the repair your expertise will keep me coming back to have you as my service advisor More