Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Helpful Customer service Brought jeep in to get services, ended up having to purchase a new vehicle. Everyone was very helpful. Austin provided excellent Customer service for Brought jeep in to get services, ended up having to purchase a new vehicle. Everyone was very helpful. Austin provided excellent Customer service for diagnostic care of broken jeep. Mehdi (Mo) was helpful when I needed to purchase a new jeep. More

Service I have been dealing with Jerry Ulm Dodge for years. I have gotten professional friendly service from everybody I’ve delt with. I recommend them highly I have been dealing with Jerry Ulm Dodge for years. I have gotten professional friendly service from everybody I’ve delt with. I recommend them highly. More

Brian is the best!! As long as Brian Cummings is my service advisor I will not go to another dealership for service! He is always professional and has always given me A+ As long as Brian Cummings is my service advisor I will not go to another dealership for service! He is always professional and has always given me A+ service!! Thanks Brian!! More

Super service EVERY TIME! Alberto and Carlos are the best service techs I have ever had the opportunity to work with. EVERYTIME I need service on my cars. They are the reason I Alberto and Carlos are the best service techs I have ever had the opportunity to work with. EVERYTIME I need service on my cars. They are the reason I keep coming back to the dealership. More

5 Star Customer Service I am very pleased with my 2018 Truck. Brandon. Laxton and his team worked hard to get me the best rate and keep my payments where I wanted them. I wou I am very pleased with my 2018 Truck. Brandon. Laxton and his team worked hard to get me the best rate and keep my payments where I wanted them. I would highly recommend anybody to purchase an car from there. I am well pleased with the service I had received when I took my previous truck in for service as well. More

Jeep Service The service was so great and they made me feel like I'm apart of a family more than being just a client. I'd come back for service. The service was so great and they made me feel like I'm apart of a family more than being just a client. I'd come back for service. More

Professional and I Dropped my truck off to get service done and the people were friendly and made the whole process seam a lot smoother than expected. I Dropped my truck off to get service done and the people were friendly and made the whole process seam a lot smoother than expected. More

Worst service in my life! I took my truck in for damage to my front end from an accident someone hit my truck while parked and then she even called it in to her own insurance c I took my truck in for damage to my front end from an accident someone hit my truck while parked and then she even called it in to her own insurance company for me sounds so easy yes unheard of then I take it into Jerry ulm where the night mare starts at first things go smooth then it turns as they tell me my truck is ready I go to pick it up and it’s literally driven into a pole with a rusted cable rope wrapped around my front end that they just fixed xxx I can’t brl it so I go into tell the manager she comes out acts like she has seen a ghost tells me she will call me when it’s fixed calls me a day later to say it’s done I say I will be there in the evening to pick it up when I get there my truck was not fixed and it was parked out by the road running doors locked empty tank of gas when I brought it in it was full I went in and asked her when they pulled my truck outside she replied well when I called you this morning I said come with me showed her it was still running and not fixed from the damage they caused she say you want to leave it tonight I said no chance I will leave it there one more night to have anything else damaged I didn’t even leave the rental there to be picked up I took that back myself called the insurance company to tell them about that dealership they say they would never use them again stay away from Jerry ulm More

Fast, polite and personable Richard (RC) was so polite and personable when I pulled up. They oil change was fast and they checked for any other services I might need that day or Richard (RC) was so polite and personable when I pulled up. They oil change was fast and they checked for any other services I might need that day or ones in the futre. More

Quick service Outstanding and speedy service, very informative and knowledgeable staff. All the staff were very helpful and accommodating during my service and wa Outstanding and speedy service, very informative and knowledgeable staff. All the staff were very helpful and accommodating during my service and wait time was less then an hour. More