Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Best Service I've Ever Had, from beginning tp end!!! Just moved to Tampa 5 weeks ago. Bought my car in Tennessee. I was treated like a King. My transmission went out on a Friday at 4:10pm, and because m Just moved to Tampa 5 weeks ago. Bought my car in Tennessee. I was treated like a King. My transmission went out on a Friday at 4:10pm, and because my wife was at her final Job interview 30 minutes away and i didnt want her Stranded, along with not knowing the area, Tracy the Service Advisor connect me with Dale a Service Technician who instantly took my Journey Crossroad into the service bay. Whilst my car was being moved Tracy took me to the car rental station & got me a New Caravan within 5 minutes. The transmission was in stock. Dale agreed to make sure my car was ready the next day, and worked on his own time to help since he saw i was Disabled. They took a disasters, and relieved my stress and answered my prayers. We are purchasing out next cars at this Dealership. I owe more thanx than expressed here.... More

Great service good people polite and always ready to help cant wait to see the new facilities even the pla e great just the way it is good people polite and always ready to help cant wait to see the new facilities even the pla e great just the way it is More

you guys know exactly what your doing, always friendly and welcoming. your employees know exactly what they are doing. your waiting area always clean. and plenty of coffee to drink. i would always friendly and welcoming. your employees know exactly what they are doing. your waiting area always clean. and plenty of coffee to drink. i would not take my car anywhere else More

Friendly and Knowledgeable Alberto was very helpful in getting my truck serviced as quickly as possible and at the best price Jimmy the shuttle driver is a very pleasant gentl Alberto was very helpful in getting my truck serviced as quickly as possible and at the best price Jimmy the shuttle driver is a very pleasant gentleman I so enjoyed our conversation during my ride He is definitely an asset and blessing to this company More

Last service unsatisfied It was a bad experience to say the least! I have a list of complants! Only went for a simple oil change & tire rotation & left with a bad taste in my It was a bad experience to say the least! I have a list of complants! Only went for a simple oil change & tire rotation & left with a bad taste in my mouth! =( More

Tracy got my truck in and out in one day that’s great Tracy did a great job for the time I got there to the time I left getting my truck in and out of your dealership in a timely manner and everything wor Tracy did a great job for the time I got there to the time I left getting my truck in and out of your dealership in a timely manner and everything worked great I will be back on my next service thank you More

Great customer service and fast service!!! Manny from the service dept. was a great help and very fast getting my car out. Would definitely recommend to others! Thanks again for everything! Manny from the service dept. was a great help and very fast getting my car out. Would definitely recommend to others! Thanks again for everything! More

Great service Friendly ,courteous and attentive to my concerns Planning to keep visiting every time Service adviso was very thorough and clear on his explanatio Friendly ,courteous and attentive to my concerns Planning to keep visiting every time Service adviso was very thorough and clear on his explanations Thanks for everything More

Alex Perez rocks! I had an issue that Alex quickly diagnosed just by hearing what I described. Other people told me it would cost about $800 to fix. Alex took care of i I had an issue that Alex quickly diagnosed just by hearing what I described. Other people told me it would cost about $800 to fix. Alex took care of it and other minor issues and it didn't cost me anything because it was all under warranty. He arranged for a rental vehicle and made sure that everything was taken care of. This was my first service trip here, 45 minutes from my house, but I will DEFINITELY be back. More

Alex is the best! From the moment I cannot me in, people are greeting me willing to help. Alex goes above and beyond to make sure that the issue is taken care of prompt From the moment I cannot me in, people are greeting me willing to help. Alex goes above and beyond to make sure that the issue is taken care of promptly. Great customer service! More