Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
788 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Fantastic experience Alberto was very helpful. The service is always great when I come for service on my jeep. They got me in and out of there with a reasonable time. Alberto was very helpful. The service is always great when I come for service on my jeep. They got me in and out of there with a reasonable time. More
Jeep service Thanks to the Jerry Ulm folks for the quality repair work for my 2017 Jeep Wrangler. My clutch is working great and so is everything else. Thanks to the Jerry Ulm folks for the quality repair work for my 2017 Jeep Wrangler. My clutch is working great and so is everything else. More
Fast and easy While finding the place took a second, once found it was super easy. Angelo was there to greet me, take down all the required vehicle info and explain While finding the place took a second, once found it was super easy. Angelo was there to greet me, take down all the required vehicle info and explain the process. Car went in and within the hour it was done. Angelo gave me a call to let me know it was ready to go. Very fast and easy to get your vehicle serviced. More
Poor communication as far as when my car will be ready and when it actually was ready. As well as a lack of return calls. I was very disappointed in my whole experience as far as when my car will be ready and when it actually was ready. As well as a lack of return calls. I was very disappointed in my whole experience More
Promptly served. Delivery date as promised. Great communicat Promptly served and delivered as promised. Great communication with service advisor. Some arts a little on the higher price for the kind of part. We Promptly served and delivered as promised. Great communication with service advisor. Some arts a little on the higher price for the kind of part. Well done More
Great people in the fast track /oil and lube department. I always have a good experience at this location. They are near one of my job sites it's and usually easier to have my monthly maintenance service co I always have a good experience at this location. They are near one of my job sites it's and usually easier to have my monthly maintenance service completed here. Just within the last week I purchased a new vehicle and it was expressly based on my experience in the Express service area with Jenn and Alex. They are quick and easy to work with. They know me and my vehicle and try to get me in and out as quickly as possible. More
Customer service !! I had a very quick and pleasant visit to the Express service. The service advisor greeted me with a smile and HELLO. Her customer service was superb. I had a very quick and pleasant visit to the Express service. The service advisor greeted me with a smile and HELLO. Her customer service was superb. She was very kind and highly motivated to make me happy. Her name is Jennifer More
Satisfied customer I've had to visit Jerry Ulm dealer twice now due to nails in my tires, both times my wife and I have had the pleasure to have Tracy help us, on both I've had to visit Jerry Ulm dealer twice now due to nails in my tires, both times my wife and I have had the pleasure to have Tracy help us, on both occasions she has been very helpful very friendly and has gotten us in and out of there as quickly as possible. on one of the visits for an oil change we also had the pleasure to be helped by a few gentlemen from the service department, they were very helpful, very knowledgeable and able to answer all of our questions. I will definitely continue to use this service center and will recommend it as well. Thank You again Tracy for all your help and for making us feel very Comfortable and Welcomed. More
oil change Because the staff ate kind, confident, also the dealer is clean even starting some construction, the service is amazing and the price was like the sta Because the staff ate kind, confident, also the dealer is clean even starting some construction, the service is amazing and the price was like the staff said. More
Service for a Town and Country The seat motor for my Chrysler Town and Country needed to be replaced. They were knowledgeable and did a nice job. Tracy was friendly and helpful. The The seat motor for my Chrysler Town and Country needed to be replaced. They were knowledgeable and did a nice job. Tracy was friendly and helpful. The only complaint I have is the communication was a little strange. The texting was a little bit inefficient and there was a lot of back and forth. It took a little longer than expected partially because of the waiting for text responses. Overall they did a nice job and I appreciate the 2 year warranty on the work. More