Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Express Service I went to Jerry Ulm's Express Service late on a Sunday afternoon for an oil change and tire rotation. Angelo greeted me immediately, and quickly dete I went to Jerry Ulm's Express Service late on a Sunday afternoon for an oil change and tire rotation. Angelo greeted me immediately, and quickly determined that there was a PCM update needed and that he would handle it at the same time as the oil change and tire rotation. Everything move quickly and efficiently, and Angelo was very professional. It was a very positive experience. More

Oil change Went in for an oil change. Staff was very polite and informative on where to go and timing when it will be done. Overall it was a great experience com Went in for an oil change. Staff was very polite and informative on where to go and timing when it will be done. Overall it was a great experience coming to this dealership I bought the car in Brandon Jeep Ram dodge and overall the team is great. More

Oil change Went in to get the oil in my truck change. The process was very fast and hassle free. Jennifer who was the service representative was very pleasant an Went in to get the oil in my truck change. The process was very fast and hassle free. Jennifer who was the service representative was very pleasant and informative. More

Great customer service They are pleasant and accommodating as soon as you pull up. They take great care of you and your car with minimal wait. The cashier was very sweet als They are pleasant and accommodating as soon as you pull up. They take great care of you and your car with minimal wait. The cashier was very sweet also. Richard took very good care of me, and I will go back again. This wasn’t my first visit either. Thanks for caring and bring customer service back to the forefront! More

Exorbadant charges $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the am $149 just for a diagnosis is ridiculous especially when it took less than 10 mins to discover the issue. Additionally, you would charge double the amount another company is charging me to do the same work. If I can get the same job done for half the price you bet on going elsewhere. Congrats on getting the $149...maybe if you didnt charge so much just for the diagnosis I would have considered letting you do the work but that will not happen. Nice enough people working in service but doesn't override the pricing. This is not a situation where a person "gets what you paid for"....same part, same service and half the price...easy choice. More

Awesome The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jer The wife and I shopped around and they had the best price for new tires on our charger, Jen helped us get everything done quickly, we always chose Jerry ulm. More

Excellent personal service. Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great fir Went above and beyond to keep me informed and helpful with information. Excellent personal service and very timely. Personnel very friendly. Great first time experience. More

Review It was a great experience, got what I needed and it wasn’t too long of a wait and it was just great, no concerns It was a great experience, got what I needed and it wasn’t too long of a wait and it was just great, no concerns More

Multiple items Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never re Went to have my Pacifica looked at since it had a couple of issues. The driver side sliding door would fail to close, the Auto-Off system was never ready and the transmission shifts hard (from time to time) at low speeds. They were able to fix the door issue. The were not able to replicate the transmission issue (understandable) and they replaced the battery/sensor for the Auto-Off system. However, a week has passed and the sysytem is still saying “not ready battery charging”. So out of 3 issues, they were able to solve 1. Just contacted them again to see how to deal with the Auto-Off issue again More

Express service spot on Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best Jen in Express is an awesome girl. always friendly and helpful. She is the reason I will always come back!!!! Thanks girl your the best More