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Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Tampa, FL

4.3
788 Reviews

788 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

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October 17, 2020

This dealships departments are OUTSTANDING; my car was serviced last week and KUDOS to James Green. James is professional and works wells with people with disablities. More

by dhamilton107629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Green
October 14, 2020

They fail to do work they were hired to do. Don’t take ownership If their mistakes and refuse to provide refunds on work not completed More

by Tomcos76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Coyle
October 11, 2020

I went into Jerry Ulm for service for a recall, and left with a new truck! I never buy cars impulsively, but the salesman (Javier) was so patient and helpful... I wanted to buy my truck there and with the More

by JRUTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier-Sales
September 30, 2020

Jen was great! Top notch service I would recommend her to everyone I refer to jerry Ulm.. she was very informative and timely on the vehicle updates. More

by blueskieslsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schickel
June 29, 2020

Willy was Very helpful, good knowledge of the product and inventory. Extremely capable and reliable. We left the dealership at midnight and he stayed around in case we needed help. More

by ARLENARUS
Recommend Dealer
Yes
Employees Worked With
Willy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Buccina
June 29, 2020

My check engine light came on about a week later. I talked to The service manager Carlos . He's the BEST. I will continue to come to your service department. He took care of my problem with a smile. Yo More

by pnut3000
Recommend Dealer
Yes
Employees Worked With
Carlos. Service department, Joe Mack
June 27, 2020

Thank you to Mike Carter in accessories and Alex my service writer working together to coordinate the install of my power running boards. Great job. More

by NVRL8
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carter *****
June 03, 2020

Service area make a grate job , they attended me for a problem do I have in the seats in my new truck and I’m very satisfied how they resolve the problem . Thanks for the fantastic job . More

by MICHELFM401
Recommend Dealer
Yes
Employees Worked With
Jennifer Schickel, Manny Melvin, Danny Daher
May 21, 2020

Purchasing my used 17 Ford F-150 Lariat was one of the best buying experiences I could have had. Chris took well care of us with our purchase. However here comes the nightmare. Three days later the sun ro More

by rbarnes52
Recommend Dealer
No
Employees Worked With
Sales Manager not listed and Service Manager not listed. , Chris Embler
May 19, 2020

Proficient and knowledgeable mechanics and service advisor. Ordered and received the parts that I ordered quickly. Exterior of truck came out dirtier due to the construction. More

by HAMMERSF
Recommend Dealer
Yes
Employees Worked With
Other Employees : Female employee at the parts department expedited my order. , Jennifer Schickel
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