Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

They are not honest they lie about everything and place false staments on my paperwork thing s I didn't say and did work o false staments on my paperwork thing s I didn't say and did work o More

Reno gets my business ANY DAY! He really focused on making sure our new Grand Cherokee L was AMAZING!! Super, super nice guy. Professional, patient, attentive and VERY respectful. GREAT JOB, RENO! making sure our new Grand Cherokee L was AMAZING!! Super, super nice guy. Professional, patient, attentive and VERY respectful. GREAT JOB, RENO! Jerry Ulm added another SUPERSTAR to their wonderful Sales Team. Keep up the great work!. We'll be back. And, we'll bring our Friends & Family! More

Our recent service with PJ was beyond AMAZING! Professional, courteous, pleasant and so personable. Does not get better! GREAT JOB PJ! ****So much so, that we welcomed a new Jeep Grand Cheroke Professional, courteous, pleasant and so personable. Does not get better! GREAT JOB PJ! ****So much so, that we welcomed a new Jeep Grand Cherokee L Overland to our Family this weekend! We were that darn impressed!!! Jerry, Reno & Carlos B. were FANTASTIC!! Reno left no stone unturned. No question unanswered. And, sincerely needed to hear that we were COMPLETELY satisfied before we left with our newest beautiful vehicle. Great transactions all around! SUPERB WORK, Jerry Ulm TEAM!!! More

Took car in for service, no car wash after service like all the other dealer do. Tech left oily hand prints on my car! Will difitnitly use oter dealer for next service! all the other dealer do. Tech left oily hand prints on my car! Will difitnitly use oter dealer for next service! More

3.5 hours for a 30 minute scheduled oil change. Service department closed as I waited for my vehicle. they forgot about me and left department closed as I waited for my vehicle. they forgot about me and left More

They are not good with follow up. They are a little bit misleading. Poor communication. It was real easy to get a manager involved during the she's process, but not when there is a problem later. misleading. Poor communication. It was real easy to get a manager involved during the she's process, but not when there is a problem later. More

The service was excellent Alberto was very helpful and knowledgeable about my Jeep He kept me well informed on the status of my vehicle. Thank you knowledgeable about my Jeep He kept me well informed on the status of my vehicle. Thank you More

Terrible experience all around. Service department lacks the "service" part of the name. Took them 4 days to even look at my jeep. Didn't off a courtesy vehicle. Didn't get it back until the 5th day. Part o the "service" part of the name. Took them 4 days to even look at my jeep. Didn't off a courtesy vehicle. Didn't get it back until the 5th day. Part of the service was to fix my radio. They tell me it's done. I come to pick it up on the 5th day it's been there and wouldn't you know it...radio doesn't work. They right in the report "no issues" which really means "we didn't look at it at all but hopefully it just magically works." Tried to call and ask about it. Left a voicemail and no response. Randomly the next day I get the automated text saying thanks for your service, let us know if you have any questions. So naturally I blew them up. They continued to lie and say the technician checked the radio and everything was working while there. Can't possibly be true. Ended up spending $2k for a tipm replacement. After already being suckered into spending over $4k 6 months earlier. Spent over $6k in 6 months at this place and they can't seem to help me at all...give me a break. Give me some kind of discount. Don't just keep lying to me about the radio working. To go back...when I went to pick up my jeep, I got there at 5:30pm. Service department closes at 6pm. There were maybe 2 out of 20 service reps there. Where the xxxx is everyone? I walk in, no one comes over to me. Standing in front of two service reps for about 10 minutes who are arguing about the schedule for the upcoming week and don't even acknowledge me. Eventually I just ask them straight up where my service assistant is...they say he's not here and just leave it at that. Don't help me or nothing. I had to find another service rep and get the rundown. Terrible experience. Lie to customer. Don't try to work with you at all. You're making a ton of money off me...give me a break. Will never come back and will continue to write bad reviews. More

This was by far the best experience I have ever had buying a car. Joey to Jay to Justin to Carlos in finance…incredible! This dealer knows how to get it done the right way! buying a car. Joey to Jay to Justin to Carlos in finance…incredible! This dealer knows how to get it done the right way! More