Jerry Ulm Chrysler Dodge Jeep Ram

We were immediately greeted. The sales associate, Steven, paid close attention to what we needed. They worked with us on getting a good deal. The sales associate, Steven, paid close attention to what we needed. They worked with us on getting a good deal. More

Chris Porter my salesman did an amazing job and went above and beyond what any other salesperson ever could do for me.Handsdown the best experience I ever had at a dealership above and beyond what any other salesperson ever could do for me.Handsdown the best experience I ever had at a dealership More

Very clean dealership, great music playing, and enjoyed the waiting area/ dining area. The service was excellent from both people who helped me. really felt like they went out of their way to help make my the waiting area/ dining area. The service was excellent from both people who helped me. really felt like they went out of their way to help make my experience great. Would recommend this dealership if anyone was in the market. More

The care from the salesman and finance dept was gGreat . I've never been treated better. I've never been treated better. More

Three years ago, a neighbor and friend recommended that I speak to Mike Gero to inquire about leasing a truck. I followed his advice and was pleased with the deal I received. Three years later on June 4, 2 I speak to Mike Gero to inquire about leasing a truck. I followed his advice and was pleased with the deal I received. Three years later on June 4, 2024, I arrived at Jerry Ulm to purchase the truck I had previously leased. Armed with the Chrysler Capital payoff letter I had received the night before, and my own financing from Navy Federal Credit Union (NFCU) my intention was to complete the deal quickly. Lastly, I expressed interest in potentially leasing another truck in addition to purchasing my current leased vehicle. Upon explaining my intentions to Domonick Fulton, it became apparent that he did not fully grasp my requests. Despite my clear communication, Domonick proceeded to consult with finance personnel and attempted to run my credit for financing, despite my possession of a $29k check from NFCU. After nearly two hours of signing numerous documents, Domonick returned and requested that I contact Chrysler Capital for the payoff amount, despite me providing the payoff letter multiple times. I explained for a third time the Chrysler letter contained the total payoff. Frustrated, I questioned the unnecessary delays and confusion. Eventually, I was taken into the finance finalize my purchase. This is where I learned various excessive fees added to my total, including a $180 LBO inspection fee that was never conducted, I would appreciate that money back. Furthermore, the documentation fees seemed inflated based on my research. These unexpected charges contradicted the emails I had received from Chrysler Capital, for being a loyal customer had offered a $5,500 bonus cash for leasing or purchasing a new vehicle. In conclusion, I completed the purchase of my leased vehicle but opted not to pursue another lease as originally planned. Regrettably, Jerry Ulm has lost my future business. While my individual experience may not impact Jerry Ulm, I intend to share my dissatisfaction with others. More

Thank you guys for such a great car buying experience. My salesman Jerry was great to deal with and the finance manager made if very easy to understand my financing options. Thanks again Jerry and Youssef My salesman Jerry was great to deal with and the finance manager made if very easy to understand my financing options. Thanks again Jerry and Youssef. I will definitely be coming back in the future when I need another vehicle. More

Usual last minute changes to the "price". Ended up taking 4 1/2 hours in the dealership, even though the deal was already agreed before I got there. Received a 10 day payoff for the trade, d Ended up taking 4 1/2 hours in the dealership, even though the deal was already agreed before I got there. Received a 10 day payoff for the trade, dealer took 20 days to pay, meaning I had to pay an extra payment. Hasn't refunded the difference. Salesman Charles was friendly, but process let down by finance process. More

They were very helpful. I wasn’t the happiest with my turn in value, regardless its issues I wasn’t the happiest with my turn in value, regardless its issues More

Jerry made buying my new truck beyond enjoyable. With how much he loves the dealership and selling cars I woulda thought his last name was Ulm! With how much he loves the dealership and selling cars I woulda thought his last name was Ulm! More

Could not be more pleased with my experience David Keddie and everyone else affiliated with the Jerry Ulm dealership. and everyone else affiliated with the Jerry Ulm dealership. More