Jerry Ulm Chrysler Dodge Jeep Ram

Pleased with the staff and purchase I recently purchased a Kia Sportage from Jerry Ulm Dodge and I must say, the staff was extremely friendly, warm and caring. They did not stop until I I recently purchased a Kia Sportage from Jerry Ulm Dodge and I must say, the staff was extremely friendly, warm and caring. They did not stop until I was 100% satisfied. Brian never gave the impression that he was just trying to make a sale. I am very pleased with the service I received and the purchase! If you're looking to buy a new or used car, go see the staff at Jerry Ulm Dodge. You won't be sorry! More

Fair pricing. Overall very pleasant experience! Came to Jerry Ulm on a whim, and boy am I glad I did. I was immediately greeted by Brian and he escorted me over to the used car sales lot. As we expl Came to Jerry Ulm on a whim, and boy am I glad I did. I was immediately greeted by Brian and he escorted me over to the used car sales lot. As we explored the options it started to become apparent that they didn't have anything that suited my needs exactly. As I was telling Brian I'm going to head down the road he asked me to wait one second while he checked the cars that hadn't been processed through the shop before sale. To my excitement there was a freshly traded Ford Fusion that was fully upgraded and right in my price range. We test drove it. I enjoyed the cad even more and was ready to talk price. The initial price was so low that I almost didn't feel the need to negotiate. After short time I was able to get an even more fair price and walked away with the agreement that the car is mine after they process it through the shop and clean it and such. A few days later I get a call that my car is ready. Upon arriving to the dealership I was told they put 4 new tires on the car for me and fixed the open recall that hadn't been addressed as of yet. When all was said and done Jerry Ulm was great to me and my first actually enjoyable car buying experience. I will definitely recommend them to family and friends. More

No test drive without a credit app? I drive a 2013 Chrysler 300 SRT8 and am looking to make a change. Stopped by this dealership to checkout a Challenger SRT. Tyler was quick come out I drive a 2013 Chrysler 300 SRT8 and am looking to make a change. Stopped by this dealership to checkout a Challenger SRT. Tyler was quick come out and point me in the direction of the only one on the lot. I asked for a test drive and Tyler stammers through some nonsense about having to check to see how many miles are on it and goes to check with "the manager". A few minutes later he comes back out and asks if I would be willing to fill out a credit app. Really? This is the first time I've ever been asked that to take a test drive. I'm also looking at a Tesla Model S - not only was Tesla happy to schedule a test drive with nothing more than my driver's license, they put me in a loaded P90D (highest model available) even after I let them know I was only interested in the 70. This is not the first bad experience I've had at Jerry Ulm. While looking for a new mid-size SUV for my wife two years ago, we dealt with a salesman who couldn't have been more full of it, playing all the typical car salesman games. I thanked Tyler for his time and asked him to make sure he let his manager know they lost a fairly certain sale. More

Very disappointed! If I could give ZERO stars, I would! Several weeks ago my check engine light came on so of course I took my Jeep Grand Cherokee in to Jerry Ulm as thi If I could give ZERO stars, I would! Several weeks ago my check engine light came on so of course I took my Jeep Grand Cherokee in to Jerry Ulm as this is where I purchased the vehicle. Turns out I needed to have a cylinder head replaced on the engine, which in itself was disturbing since my Jeep is only two years old. Anyway, despite a few minor annoyances with the staff there, everything seemed ok and I got my car back 6 days later. A couple of days after that, my husband was washing my car when he noticed some pretty significant damage to the front of my car. When they repaired my car, they obviously damaged it and didn't even tell me. Not only did they not tell me, but they tried to cover it up by painting over it...not even in the right color of paint. (I can provide photos) There was even some damage under the hood but since most people won't ever see I didn't make an issue of it. But what this tells me is that they could care less about my vehicle or anyone else's vehicle. And that if they do mess up, the will not confess. I understand that nobody is perfect and accidents happen. And if they had told me about the damage and offered to fix it, then you wouldn't be reading this now. But they didn't. They have since repaired my bumper but to this day, I have not received an explanation, an apology or even a phone call to see if everything is ok! That is why I am posting...to warn my Tampa area friends to stay away from Jerry Ulm Dodge Chrysler Jeep! I could say more, but I am going to exercise some restraint here. Do yourself a favor and go somewhere else...let's just leave it at that. I will not be going back there. I deserve better! More

BEST FOR JEEP SERVICE- I moved to Tampa a few years ago, and have never found a good mechanic locally. I also purchased a Jeep from another dealership. Here's why Jerry Ulm I moved to Tampa a few years ago, and have never found a good mechanic locally. I also purchased a Jeep from another dealership. Here's why Jerry Ulm is number 1 for servicing Jeeps. I had an issue which noone could get right. I spent more money on issues not related to the problem. Took it back to EXTREME JEEP, where I purchased it and they wanted to charge for issues not even related. They priced me out at nearly 3200.00 for repair. I only had it for a month. I took it to Jerry Ulm for second opinion. They followed up with me every second of the way. The issue , loose wires connected to the transmission. No where even close to what I was quoted at by extreme. This place has earned my trust and now my business. Everyone down to the owner are true professionals. Don't believe the bad reviews. It's not even close. Try it, you will see. More

Best buying experience ever! Dennis Sorbie was exactly what I had hoped for in a salesman...very calm, kind, helpful, and knowledgeable. It was a very relaxed atmosphere with a f Dennis Sorbie was exactly what I had hoped for in a salesman...very calm, kind, helpful, and knowledgeable. It was a very relaxed atmosphere with a friendly staff. Thank you! More

Highly Recommend I went in knowing what I wanted because I did some online searching there was Bob who answered all my online questions and scheduled me to come in and I went in knowing what I wanted because I did some online searching there was Bob who answered all my online questions and scheduled me to come in and another man Tim who was so kind to show me the cars the day before I was scheduled to come in because I was so excited and couldn't wait even in the drizzle of rain! And then Dennis was scheduled for the test drive of the vehicles with me. I gave him a price range and how much I can afford he did his best to match as closely as he could my needs given my circumstances and he made it happen. I was expecting to leave with my new vehicle but Dennis went above and beyond and gave me so much more then what I was expecting for no additional cost! He took his time and was so friendly and what I valued most was that this dealership didn't have the salesman's that practically breathe down your neck at no point did I ever have anyone hoovering me to get a sale. Overall Dennis was friendly patient respectful diligent and his customer service rocks. Not only would I recommend this dealership I would recommend Dennis he is awsome to do business with and really puts the customer first I mean he really went above and beyond! More

Highly recommend 100% My husband and I had an amazing buying experience at Jerry Ulm. We did some comparative shopping with other Dodge Dealerships in the Tampa area and th My husband and I had an amazing buying experience at Jerry Ulm. We did some comparative shopping with other Dodge Dealerships in the Tampa area and the customer service we received at these other dealerships is what deterred us from buying from them. Brett Darrow at Jerry Ulm was our sales person. He was awesome!!! Patient, nice and very accommodating. He went out of his way to ensure not only my husband and I were happy with the deal, he grabbed dinner for our cranky 2 y/o son while we finished paperwork. Again if you're looking to buy a Dodge get it from the best, Jerry Ulm and make sure you see BRETT DARROW. Not only will he get you the best deal, he will entertain your kids too. More

Thanks to my Jeep salesman, Brett Darrow, in Tampa! I am in LOVE with my new Jeep. Thanks to my salesman, Brett Darrow, for making the entire buying experience a pleasant one. I have had many complime I am in LOVE with my new Jeep. Thanks to my salesman, Brett Darrow, for making the entire buying experience a pleasant one. I have had many compliments from friends & neighbors and a lot of waves from other jeep owners as I pass by. I guess I’m in the Jeep club now. It’s awesome! Also, I have had a few people tell me they have been looking at buying a jeep so I told them to come see Brett. This was the best experience I have ever had with buying a new vehicle and I bought a brand new Jeep Wrangler Sport Unlimited. Thanks so much!!!! More

stellar few words? (lots to say!):relaxed, painless, honest, integrity, (laughed a lot too) :-) Jeff Ullman, Larry Burton Best experience buying a car ever. few words? (lots to say!):relaxed, painless, honest, integrity, (laughed a lot too) :-) Jeff Ullman, Larry Burton Best experience buying a car ever. (not Greig!) :-( More