Jerry Ulm Chrysler Dodge Jeep Ram

Great experience with service representative Service rep Tracy was knowledgeable, courteous and provided updates on my vehicle. All items fell under recall items and I felt comfortable with jerry Service rep Tracy was knowledgeable, courteous and provided updates on my vehicle. All items fell under recall items and I felt comfortable with jerry ulm completing these repairs. More

Professional People The team was helpful, polite, and knowledgeable. We are pleased with the vehicles we acquired, and the pricing was fair. The team made a few errors w The team was helpful, polite, and knowledgeable. We are pleased with the vehicles we acquired, and the pricing was fair. The team made a few errors while presenting offers, but we were able to make a deal. More

Awesome Nothing short of above and beyond. Easy to work with, straight forward, friendly. Didn't push. Just what customer service is through and through. I wi Nothing short of above and beyond. Easy to work with, straight forward, friendly. Didn't push. Just what customer service is through and through. I will recommend to everyone who asks. More

Terrible Communication Took multiple calls and messages to get ahold of someone and when I finally did talk to my service tech it was because someone else knew they were the Took multiple calls and messages to get ahold of someone and when I finally did talk to my service tech it was because someone else knew they were there and went and found them. Then my car was ready to be picked up two days earlier and was sorry that no one called to tell me. I'll never take my Jeep here again. I would rather let a six year old watch YouTube videos on how to fix the problem before I ever go back. More

Best dealer in Tampa Jerry dodge ulm dodge helps us to find the best vechile with the best prices I will recommend this to all my friends and family Jerry dodge ulm dodge helps us to find the best vechile with the best prices I will recommend this to all my friends and family More

Purchase Jordi was the reason that I went back to jerry Ulm for a 2nd time to purchase a car . He’s always very knowledgeable about all of the cars and extreme Jordi was the reason that I went back to jerry Ulm for a 2nd time to purchase a car . He’s always very knowledgeable about all of the cars and extremely patient . More

Fluids Change for My 2014 Caravan Service was done in a timely manner for my van. It was at Express with no appointment. I was ipdated on progress several times duriny my 2+ hour wait Service was done in a timely manner for my van. It was at Express with no appointment. I was ipdated on progress several times duriny my 2+ hour wait (which I anticipated). I will say I was surprised that on the beak down of labor and parts, the nearly $700 bill, agsin expected, estimste, the labor was $363! I use Jerry Ulm because I trust the quality of work. More

Excellant service from Tracey Quick service on recall item thank you Tracey for your assistance in completing the repair your expertise will keep me coming back to have you as my s Quick service on recall item thank you Tracey for your assistance in completing the repair your expertise will keep me coming back to have you as my service advisor More

Great experience I made my appointment l online, met my sales person but he was busy with someone else so I had a different sales guy help me but then I was handed off I made my appointment l online, met my sales person but he was busy with someone else so I had a different sales guy help me but then I was handed off a third time and ended up with the best sales person. Al Gomez was very knowledgeable, took interest in what I could afford and picked out the best truck for me. I am pleased with my purchase and will request the same sales guy when I’m ready to buy again. The only negative was the amount of time spent at the dealership, my appointment was at 5:30 and I left the dealership at 9:30. That’s way too long. More

Good service Everything was fine. The only drawback of my experience was that the day of my service, the service center lost phones, computers, and power so I didn Everything was fine. The only drawback of my experience was that the day of my service, the service center lost phones, computers, and power so I didn’t find out the status of my car service until the next day. Can’t do much about that. More