Jerry Ulm Chrysler Dodge Jeep Ram
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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Service review I used the express service and they were very quick and friendly. They did a very good job I was very pleased with their service I used the express service and they were very quick and friendly. They did a very good job I was very pleased with their service More
Purchasing my new vehicle Great location, excellent costumer service and very nice and professional team members. The director of finance was very informative and professional. Great location, excellent costumer service and very nice and professional team members. The director of finance was very informative and professional. Loan car was very comfortable More
Great service. Jerry Ulm Chrysler, Dodge and Jeep provides great service (sales and maintenance). The staff is very accommodating and professional. I would recommend Jerry Ulm Chrysler, Dodge and Jeep provides great service (sales and maintenance). The staff is very accommodating and professional. I would recommend Jerry Ulm Chrysler, Dodge and Jeep to anyone who cares about transportation. More
Great experience! I had a great experience with my salesman (Kimo), and with Albert and Danny. They were very friendly and very helpful. Kimo was knowledgeable with all I had a great experience with my salesman (Kimo), and with Albert and Danny. They were very friendly and very helpful. Kimo was knowledgeable with all of our questions. He offered different options when a car didn’t have what I was looking for. If I had 3 thumbs, I would give him all of them. Thank you! More
Love my new 2019 Dodge Ram 1500 Was a great experience Jordi was a awesome help had told him what a was looking for and went above and beyond found the truck of my dreams and for a v Was a great experience Jordi was a awesome help had told him what a was looking for and went above and beyond found the truck of my dreams and for a very good deal Awesome service More
My experience was great I told the salesman Billy what I was looking for and he delivered more than what i expected. Still overwhelmed of the car that he picked for me. It w I told the salesman Billy what I was looking for and he delivered more than what i expected. Still overwhelmed of the car that he picked for me. It was all I was looking for and more. Great job and good service. More
Fast great service Always provide great fast service. We drive past another Jeep dealer because we are so happy with Jerry Ulm service. Staff are always knowledgeable Always provide great fast service. We drive past another Jeep dealer because we are so happy with Jerry Ulm service. Staff are always knowledgeable and friendly!! More
Ted was great to work with. Ted Marks was very nice and not pushy. Definitely recommend him as a salesman. Danny in finance was upbeat and very helpful explaining the process and Ted Marks was very nice and not pushy. Definitely recommend him as a salesman. Danny in finance was upbeat and very helpful explaining the process and answered any questions we had. More
Service Department Customer service NONEXISTENT I have met with service manager on 2 different occasions. He clearly doesn’t think communication with customer is important at all. Service rep told m I have met with service manager on 2 different occasions. He clearly doesn’t think communication with customer is important at all. Service rep told me I would hear something from him within 3 hours. After 5 hours I called. No answer, no return call. An hour later, same thing. 30 minutes later I left a message for service manager. No return call. I showed up 30 minutes later. Service rep says it’s being looked at now-7 hours after I dropped it off (4 hours later than he was supposed to give me a status report. Manager doesn’t seem to care at all. To add insult to injury, they charged me for 2 hours of labor even though it only took one hour. I’ve been going there for 5 years. Dealership was sold a year ago. That’s when issues began. I will never go back! More
Great service always. Always good prompt service. Concerns always taken care of and any other issues with my vehicle is discussed with me before repair. Never felt pressure Always good prompt service. Concerns always taken care of and any other issues with my vehicle is discussed with me before repair. Never felt pressureed. More






