Jerry Ulm Chrysler Dodge Jeep Ram

I bought a new 2014 Dodge Ram 1500 from Jerry Ulm Dodge on 10/22/13. I found the vehicle on their website and then called their Internet Sales Manager, Darren Lane to setup an appointment for a test drive. on 10/22/13. I found the vehicle on their website and then called their Internet Sales Manager, Darren Lane to setup an appointment for a test drive. Darren was very responsive and sent me a detailed quote in an email even before I arrived so I could see all the features and have a ball park price in mind. When I arrived, Darren met with me to review my current truck for it's trade-in value and Mike Gero took me out for a test drive and to review the truck. Mike did a good job explaining all the features of the vehicle and answered all my questions. When I got back, Darren was able to work with me on the price and I feel like I got a good deal on the truck and on my trade. Also, while I was meeting with Darren, the owner of the dealership Jerry Ulm stopped by and personally introduced himself. The place felt very family-oriented and less stressful that other car dealerships I've dealt with. Working with the finance woman was easy and she had all the paperwork ready in a timely fashion. My overall experience was great and I'll be back for future maintenance and other vehicle purchases. I'd also recommend them to my family and friends. More

Our salesman John-Kevin Dolce was great, he was VERY knowledgeable about all of the vehicles we were interested in. He was able to answer any questions we had, we DEFINITELY will recommend him to any fr knowledgeable about all of the vehicles we were interested in. He was able to answer any questions we had, we DEFINITELY will recommend him to any friends/family looking to buy and look forward to reaching out to him for our next purchase. Jerry Ulm should be proud to have an outstanding car salesman as him. He was not pushy or aggressive like some car salesman can be. Our experience was great. The only thing I would have changed was the time it took to go through the process after we decided on which vehicle to lease. I believe we were at the dealership for about 5 hours, if there was any way to shorten that time, that would be the only thing I would recommend trying to improve upon. More

This is the second purchase I have made with Jerry Ulm Jeep. I leased a Jeep in 2011 and when my lease was up I just picked up the phone and called Gordy Begley. As usual, he made the lease process smooth Jeep. I leased a Jeep in 2011 and when my lease was up I just picked up the phone and called Gordy Begley. As usual, he made the lease process smooth and seamless. I picked a car out of stock and within an hour or two I was driving my car home. Great experience and thanks to Gordy and Greig for their excellent customer service. More

I ordered a 2014 Dodge Ram in June. Although it was promised and expected in 6 weeks, the truck was not shipped. David Gonzales, VP of Sales, got involved, identified the delay (a pre-release recall) promised and expected in 6 weeks, the truck was not shipped. David Gonzales, VP of Sales, got involved, identified the delay (a pre-release recall) and then kept me updated on progress several times each week until the truck arrived. Although the delay caused me to escalate the problem, David was professional and competent in delivering my new RAM truck. Overall I was very pleased with my experience. More

My purchase began on the internet with Darren. He followed up on every request, didnt bother me, and was the reason i purchased at Jerry Ulm (pricing, trade and final price, was better elsewhere). followed up on every request, didnt bother me, and was the reason i purchased at Jerry Ulm (pricing, trade and final price, was better elsewhere). I will be again, as long as Darren or someone like him is available as my sales professional. More

Darren Lane was very helpful and instrumental in getting the deal completed. The finance lady (Miriam) was very pleasant and helpful as well. The only part of the purchase I was unhappy with was the way i the deal completed. The finance lady (Miriam) was very pleasant and helpful as well. The only part of the purchase I was unhappy with was the way in which a few minor paint nicks on the vehicle were handled. I brought the vehicle back a week later and they were "touched up". Although this looks ok I was expecting something a little better especially after spending $50,000 on a vehicle. Overall I am happy with the transaction and would probably refer someone to the dealership. More

The Sales Process is well organized to meet my needs. Each step of the sales process of the vehicle is well coordinated and Ryan did an excellent job in coordinating add on equipment to my new vehicle. Each step of the sales process of the vehicle is well coordinated and Ryan did an excellent job in coordinating add on equipment to my new vehicle. Darren made every effort in leading his team to ensure that we the customers are satisfied and leave the dealership happy. Dealer finance department representative was explicit in the explanation of contract paper and ensure we the customers are understanding the financial responsible in this vehicle transaction. I have a good praises for this sales team and we will return for parts or accessary for our new Jeep. Thank you. More

We were looking for a used Dodge Durango or Chrysler Aspen to tow our airstream trailer. We saw a vehicle online and came to look last week. The unit seemed in excellent mechanical condition and had i Aspen to tow our airstream trailer. We saw a vehicle online and came to look last week. The unit seemed in excellent mechanical condition and had it not been smoked in a great deal we would have bought it on the spot. I very much liked the very direct and straightforward way your dealership operates. The price quoted was very fair, much closer to the bluebook value of our trade in than any other place visited was offered for our trade in car, and the deal was quickly and clearly presented on a printed sheet of paper with all dealer fees, taxes, etc., already listed so that the first figure catching the eye was the walk out the door price and not some lower amount to which several thousand dollars would later be added. I do not know if you understand quite how unusual this is in the auto industry or how much it is appreciated but in future I will always shop Jerry Ulm first and advise all my family and friends to do the same. We wound up finding a suitable unit in Orlando and as our need was immediate purchased that SUV but the whole deal was much more stressful and I will never have the desire to return to that dealer. We will see you folks again! More

Darren and Dennis were knowledgeable and extremely helpful. Would recommend there services to anyone. They understood what I was looking for and made it happen. Thank you!! helpful. Would recommend there services to anyone. They understood what I was looking for and made it happen. Thank you!! More