Jerry Ulm Chrysler Dodge Jeep Ram

Darren Lane was the primary reason I came back to this dealership to purchase a vehicle. He was knowledgable, friendly and forthright (and of course helpful!). He was very responsive, whether that meant dealership to purchase a vehicle. He was knowledgable, friendly and forthright (and of course helpful!). He was very responsive, whether that meant returning calls, calling on someone else to get a price or service, or putting bringing someone in to further answer my questions. He made the entire process easy and enjoyable. Thanks also to Felix for making the finance process so easy and smooth. More

Before coming to Jerry Ulm, we had walked away from two dealerships who were totally disrespectful, unprofessional, and didn't seem to care at all about our business. Jimmy and Larry treated us like old f dealerships who were totally disrespectful, unprofessional, and didn't seem to care at all about our business. Jimmy and Larry treated us like old friends. We loved it there and Jerry has followed up to make sure we were taken good care of after the purchase. And the guys in the back (service ) were equally nice and professional. I would highly recommend this dealership to anyone. Thanks everyone! Linda Soroko Alex Crescenzo More

I initially worked with Bob via Internet chat and emails to get some initial pricing, then to locate a vehicle with options I wanted that had to be brought in from a different location. Then Dennis assiste to get some initial pricing, then to locate a vehicle with options I wanted that had to be brought in from a different location. Then Dennis assisted in completing the deal and made sure to help me get my phone hooked up to the Blue Tooth system, which I love. Though there was some initial mis-communication about the trailer hitch installation, all was settled to my satisfaction. Everyone was very helpful, including John in Finance. My vehicle was hit from behind less than a week after I got it, but Paul at the Jerry Ulm Collision Center took care of everything needed to get my Jeep Patriot Latitude back to pristine condition, including to my surprise and delight, a thorough wash and vacuum. More

I went to this dealer after tracking down a 2012 Dodge Challenger that had the options and package I wanted on dodge.com. I was promptly greeted and introduced to Darren Lane, the new car sales associate Challenger that had the options and package I wanted on dodge.com. I was promptly greeted and introduced to Darren Lane, the new car sales associate. I explained what I wanted and Darren went to work tracking down this vehicle. It was not there yet, but I received regular updates from Darren on the status of the vehicle and the expected delivery date. When the vehicle did not arrive as scheduled Darren was pro active and let me know. I was under a tight schedule to get back home (6 hours away)and When I arrived at the dealer, the vehicle had just arrived. Darren got his team working on the vehicle and it was ready to go when He said it would be. He was prompt and efficiet and didn't waste any time in showing me the basics of this vehicle to get me on the road, so I could get home in a timely fashion. He has since followed up on how I like the vehicle, which means a lot to me that a sales associate will follow up after the sale to make sure I'm happy with the vehicle and deal. More

Darren was fantastic! He zeroed in on what we needed even before we got there! He was patient and made the entire experience fun! The purchase was a pleasant experience all the way around from the test dri before we got there! He was patient and made the entire experience fun! The purchase was a pleasant experience all the way around from the test drives to the financing. The person that washed and polished the car also seemed to go out of his way to do an exceptional job, he seemed to take real pride in his work as well. I do not have a single area where I would recommend improvement. We felt well informed but never pressed to make a decision when we were not ready. Thanks to all! I love my new Jeep! It is my fourth one of probably many more. More

The whole staff at Jerry Ulm was friendly and helpful....I got a great deal and did not feel pressured. Mike did a great job explaining all of the details and made buying a car a fun experience. helpful....I got a great deal and did not feel pressured. Mike did a great job explaining all of the details and made buying a car a fun experience. Rochelle was so helpful with the financing and explaining what I needed. Everyone I came into contact with did a phenomenal job! I would recommend Jerry Ulm to any of my friends and co-workers. Keep up the good work!!! More

I was treated like an old friend, not a stranger and all my needs were heard and met. I LOVE my new Jeep!! It has more options than I thought I needed, and now wonder how I ever lived without. I was treate my needs were heard and met. I LOVE my new Jeep!! It has more options than I thought I needed, and now wonder how I ever lived without. I was treated failry and received a great price for my new vehicle, I wasn't pushed or rushed to make a decision. My son was included in all transaction conversation and even allowed to test drive the vehicle with me. He has his restricted license now, and since he will eventually be driving it, I wanted him to be part of the decision. The GM followed up with a letter of thanks which I thought was a special toush and I will be purchasing my furture Jeeps with Jerry Ulm.. This is my second Jeep purchase and have come to enjoy the reliability, space and versatility of the vehicle. More

Best car trade and buying experience ever. Salesman very friendly & knowledgeable. Finance officer was informative and also very nice. This is an A-1 organized business. friendly & knowledgeable. Finance officer was informative and also very nice. This is an A-1 organized business. More

I wanted to take a moment to tell you about the pleasant and enjoyable experience I had purchasing my new Wrangler Unlimited thru Dennis at your dealership. From the moment that I walked onto your lot, to and enjoyable experience I had purchasing my new Wrangler Unlimited thru Dennis at your dealership. From the moment that I walked onto your lot, to trading-in my prior vehicle, to custom ordering my Jeep, to taking delivery I truly enjoyed how professionally I was treated through the entire process. When the world of car buying has become so impersonal due to the internet (I own a technology company so it's a world I embrace) it's really nice to be able to walk into a dealership and have a positive end-to-end experience. I've owned lots of luxury sedans and SUVs over the years and I can tell you that none of them are as enjoyable to drive and put as big a smile on my face as my new Jeep and my kids think it's the coolest vehicle I've ever owned. I absolutely love my Jeep and I appreciate you making the car buying experience enjoyable. More

John treated us like family! He came in early to meet us and stayed by our side until the whole deal was done. John took extra time to go over all the features of our new car and made us feel like he was ha and stayed by our side until the whole deal was done. John took extra time to go over all the features of our new car and made us feel like he was happy to do so. It felt like he never wanted us to leave :-) When we asked why everybody was so happy and nice that worked at the dealership, John stated because the Owner of the Company is that way and that they are trained to be very ethical at this dealership...no aggresisve approaches tolerated. Me and my boyfriend bought cars from John on the same day, just because the service there was so amazing. I will never buy a car from any other dealership because I truly feel this dealership has the best interest of the buyer. More