Jerry Ulm Chrysler Dodge Jeep Ram

Quick oil change and inspection. Jennifer, the Service Advisor was excellent with email update while waiting in the Customer Lounge. She shared the Service Report with me before I che Jennifer, the Service Advisor was excellent with email update while waiting in the Customer Lounge. She shared the Service Report with me before I checked out. Less than an hour wait. More

Recalls recalls recalls - but Tracy is the best! We are new customers of this dealership and wanted to get all the recalls taken care of at once but was worried about time without a car. Tracy took g We are new customers of this dealership and wanted to get all the recalls taken care of at once but was worried about time without a car. Tracy took great care of us, made sure we could get in quickly and get it all done in a few days. Plus provide us a rental next door and no charge to us. We also got an oil change and we weren’t told we needed more etc. like other dealerships in the past. We will definitely be visiting again. Tracy was so helpful and everyone even staff seem to seek her out for help or guidance. Top notch she is for sure!!! More

Two for two...thumbs up Polite and speedy service. Waiting room coffee needs help (better creamer and sweetener choices...I’d pay!). Check out courteous and smooth. Going bac Polite and speedy service. Waiting room coffee needs help (better creamer and sweetener choices...I’d pay!). Check out courteous and smooth. Going back again. More

They said everything was ok but we are still having problems We still don't have ownership of our car. we thought we had it and then he called days later too say we didn't. Albert was misleading. We still don't have ownership of our car. we thought we had it and then he called days later too say we didn't. Albert was misleading. More

ECM/PCM Recall They got me in and had the recall done in half a day. They even gave me a ride home and picked up when it was done. They got me in and had the recall done in half a day. They even gave me a ride home and picked up when it was done. More

Freaking Amazing Place is great! They go above and beyond what they need to do. Honestly, they went out of their way to make me feel like family. I will be returning. Place is great! They go above and beyond what they need to do. Honestly, they went out of their way to make me feel like family. I will be returning. More

Relaxing Experience Great sales team. Very comfortable, no pressure attitude. Saw four vehicles then worked towards the right fit. Finance was quick and easy. A great bu Great sales team. Very comfortable, no pressure attitude. Saw four vehicles then worked towards the right fit. Finance was quick and easy. A great buying experience. More

Warranty issue Outstanding. Best dealership around. And believe me, I know. Their expertise, honesty and professionalism is unmatched. Honestly, the top rated dealer Outstanding. Best dealership around. And believe me, I know. Their expertise, honesty and professionalism is unmatched. Honestly, the top rated dealership in the Bay Area. More

Very professional, cared about the customer Both the service contact person and the technician walked mw through the issues and options, great communication. They wanted to do a test drive to ma Both the service contact person and the technician walked mw through the issues and options, great communication. They wanted to do a test drive to make sure the technician heard the same noises I was hearing More

Great Service Alberto my service technician is outstanding! Very professional and makes sure that I m always satisfied with the work on my Grand Cherokee. Very sati Alberto my service technician is outstanding! Very professional and makes sure that I m always satisfied with the work on my Grand Cherokee. Very satisfied with this dealership. More