Jerry Ulm Chrysler Dodge Jeep Ram

Jerry Ulm Dodge Chrysler Jeep is the worst dealership that I have ever dealt with. Being a person that only buys new cars, I expect the best treatment from the dealership that I buy from throughout my en that I have ever dealt with. Being a person that only buys new cars, I expect the best treatment from the dealership that I buy from throughout my entire experience from the initial sale to the service. I bought a NEW 2009 Jeep Liberty from Jerry Ulm and had a good sales experience. They were courteous and professional. However, after about 6,000 miles I started having to take my car in for various service issues (leaking roof, brakes squeaking, automatic locks not working, tire trend completely worn down, etc.), and have received the worst service I have ever had. Not only are the service reps not trained to be courteous to the customers, but they are not knowledgeable about their products either. They have tried to blame the car's problems on me, the driver, as if I made the tires bald, and the roof leak? I have taken my car in for all the service issues there so that they could possibly provide me with prevention techniques to eliminate some of the issues. They did not do that and then try to hit me with a huge bill each time. You are way better off shopping around and receiving the same service elsewhere for way cheaper. They also offer price match on some things, which they do not honor. They also do not offer the same manufacturers warranties on certain products that you would get from ordering straight from the manufacturer (tires). I will never shop here again, never take my car in for service again, and certainly will not recommend Jerry Ulm for anything. More

The people I dealt with were always helpful and The people I dealt with were always helpful and prfessional. There was never any pressure. They worked with me from the very beginning on every de The people I dealt with were always helpful and prfessional. There was never any pressure. They worked with me from the very beginning on every detail from EXACTLY what kind of truck I wanted to the financing. They did everything they could to get me exactly what I wanted, to include going out to another dealer to get my new Ram 1500. With not so perfect credit, they worked with me on financing options that fit my budget. They showed me everything up front, sticker price, discounts they could offer me, as well as other incentives and broke it all down on a simple print out that it was easy to understand and answered all my questions. I would definitely recommend Jerry Ulm Dodge to anyone in the market for a new Dodge. More

We had a great experience, from the second we drove onto the lot. Andy greeted us, took us to look at the vehicles we were interested in, and he, along with George, gave us a great price on the Jeep Libert the lot. Andy greeted us, took us to look at the vehicles we were interested in, and he, along with George, gave us a great price on the Jeep Liberty we selected. No pressure, no feeling like we were getting ripped off...just friendly, professional people. Our paperwork was completed by Felix who explained everything and was personable, professional and friendly. Cars are a huge investment, we were blessed to find Andy and the team at Jerry Ulm...great experience! Thank you! More

Great price on a lease Jeep Liberty. John W. our salesman and the Sales Manager were very helpful in making us leave with a new Jeep Liberty! Yay! salesman and the Sales Manager were very helpful in making us leave with a new Jeep Liberty! Yay! More

Great customer service, no haggling experience. John was great and for the first time I can say I enjoyed the experience of buying a new car. great and for the first time I can say I enjoyed the experience of buying a new car. More

We went to Jerry Ulm to look at the new Jeep Grand Cherokee as a possible alternative for our next new vehicle. To be honest, I normally hate the process of buying a new car and I was expecting the s Cherokee as a possible alternative for our next new vehicle. To be honest, I normally hate the process of buying a new car and I was expecting the same this time around. We were completely blown away by the sales experience and customer service that Jerry Ulm provided. We started with Bob Potter, the internet sales manager to find the vehicle we were looking for on-line. He set us up with a VIP appointment to see and drive the vehicle with one of their sales consultants Brian Johnson. Brian was very thorough and asked for the business without the normal pressure associated with buying a new car. I have bought many cars over the years and this was one of the best experiences I have ever had. If your looking for a great deal on a Jeep and a hastle free buying experience, give Bob and Brian a call at Jerry Ulm in Tampa. More

The guys at Jerry Ulm were awesome.From talking to my wife online about the vehicle info to their actual website and the professionalism of it and the info on it.The overall service and knowledge was gre wife online about the vehicle info to their actual website and the professionalism of it and the info on it.The overall service and knowledge was great.My wife and I would highly recommend them to anyone. More

I WAS IN A POSITION TO PURCHASE A NEW DODGE GRAN CARAVAN, AND WANT TO THANK THE MEMBERS OF JERRY ULM DODGE,TAMPA, FLORIDA, WHO HELPED ME SUCCESSFULLY THRU THE PROCESS, LANCE, GORDIE, FELIX & DAVE GONZALE AND WANT TO THANK THE MEMBERS OF JERRY ULM DODGE,TAMPA, FLORIDA, WHO HELPED ME SUCCESSFULLY THRU THE PROCESS, LANCE, GORDIE, FELIX & DAVE GONZALES. THE OVERALL PRICE WAS VERY REASONABLE, AND AROUNND THE MSRP RATING. I WAS ABLE TO GET A FIVE YEAR- OVERALL WARRANTY, BUMPER TO BUMPER, WITH A $100 DEDUCTABLE AND RENTAL CAR SERVICE. THEY MADE IT HAPPEN AND I AM VERY PLEASED, I'M ALSO IN A POSITION WHERE I CAN/ SHOULD BE ABLE TO AFFORD THE MONTHLY PAYMENTS. I DID MY PART AND THEY SUCCESSFULLY DID THEIRS. THANKS FOR THE TRADE IN VALUE OF MY 2007 GRAN CARAVAN, THE REBATE AND OTHER RELATED EXPENSES. I WILL ALWAYS BE A RETURNING CUSTOMER AND RECOMMEND JERRY ULM DODGE, TAMPA, FLORIDA, TO MY FRIENDS AND RELATIVES. THANK YOU! GEORGE F. GREEN- ggreen@trak.com 8525 NORTH ARMENIA AVE APT 26 TAMPA, FLORIDA, 33604-2678 813-933-9655 More

Our experience at Jerry Ulm was fantastic. Ryan Frisco was hands down the best salesman we have dealt with ever. His hard work and friendly attitude made our experience a memorable one. Next time we are was hands down the best salesman we have dealt with ever. His hard work and friendly attitude made our experience a memorable one. Next time we are in the market for a new SUV or car, you can be sure Ryan will be the first and only salesman we will turn to. More

We have bought and traded 5 vehicles from Jerry Ulm over the years. We wouldn't even consider going any place else. The sales and service departments have always given us excellent service. Thanks to all of the years. We wouldn't even consider going any place else. The sales and service departments have always given us excellent service. Thanks to all of you at Jerry Ulm we will be back. Sincerely Jim & Ginny Wood More