Jerry Ulm Chrysler Dodge Jeep Ram

Back for another jeep-great people-service department is outstanding. Took less time than I thought-car was exactly what I wanted and they worked hard as possible to make it a good experience. outstanding. Took less time than I thought-car was exactly what I wanted and they worked hard as possible to make it a good experience. More

Dennis was extremely helpful and patient with us. We felt very comfortable from the time we met him and he made our car shopping experience very enjoyable. We had been to many other dealerships and did not f very comfortable from the time we met him and he made our car shopping experience very enjoyable. We had been to many other dealerships and did not feel as comfortable purchasing a new vehicle from them. Dennis made the entire process easy and fun, and we would highly recommend him to our family and friends. More

very enjoyable experience. went in just wanting to look.didnt feel any pressure to buy. we told them where we wanted our payments to be and they made it happen. we left very happy. look.didnt feel any pressure to buy. we told them where we wanted our payments to be and they made it happen. we left very happy. More

My first time using this dealership's express service center and I have to say that "hands down" this facility is top knotch. From Tracy, to Brian to the cashier, each one of them were professional and S center and I have to say that "hands down" this facility is top knotch. From Tracy, to Brian to the cashier, each one of them were professional and SUPER friendly. They took the time to talk to me instead of treating me like a number, listened to me, answered all of my questions and just made me feel welcomed. For the past 10 years, I've delt with Brandon Dodge and I have to say, after today's experience at Jerry Ulm, they have won my future business. More

Jeremy and his team were GREAT! The were helpful, knowledable and efficient! I got a great deal on my Jeep and I LOVE it. Thank you for everything! I would definitely recommend these guys to my frien knowledable and efficient! I got a great deal on my Jeep and I LOVE it. Thank you for everything! I would definitely recommend these guys to my friends! More

Dealer was very helpful during purchase. Would recommend purchasing from this dealer. Salesman was very thorough and knowledgeable in product and answered every question. Extremely satisfied. purchasing from this dealer. Salesman was very thorough and knowledgeable in product and answered every question. Extremely satisfied. More

Top was leaking with both factory top and aftermarket top. Asked prior to bringing it in if the aftermarket top was a problem and was told repeatedly that it was no issue. Once I got it in they refused top. Asked prior to bringing it in if the aftermarket top was a problem and was told repeatedly that it was no issue. Once I got it in they refused to work on it (after wasting my whole day) and lied about it being "glued down" as the reason they would not touch it. They clearly did not even try to work on it as it took me five minutes to get off, and there certainly was no glue. Additionally the service manager lied straight to my face by claiming he would call the district manager and get back to me. When I tried to call back they would not answer or return my calls. Complained to Chrysler and even they said the dealership was wrong. I understand not working on it, I do not appreciate being lied to. More

My first contact with the Jerry Ulm dealership was through the internet. I contacted a number of dealerships in the area and was impressed with the response from Darren Lane. As an older single woma through the internet. I contacted a number of dealerships in the area and was impressed with the response from Darren Lane. As an older single woman buying a car on my own for the first time, I had many questions and Darren was more than willing to answer all of them whether or not I made my purchase there. When I made the decision to purchase the vehicle, I had a price that I felt was fair and we were able to come to an agreement without the stress that is normally attached to new car negotiations. Darren assigned Kevin Ryan to be my salesman. His service was outstanding. He even picked me up at my home since I had no transportation. Every question I had was answered and I felt that all those I have in the future would be as well. The business manager, John Chiappone, was equally as helpful and informative. Kevin took me on a tour of the facilities so I would know where to come for service. He introduced me to Shane Stanek who would be taking care of my vehicle and it gave me a great deal of confidence to meet him and visit the department. I am extremely pleased with the experience I have had at the Jerry Ulm dealership and highly recommend it to anyone looking for a Dodge, Chrysler or Jeep vehicle. More

Darren and Brian were a great team! We are very satisfied with our purchase and would recommend your dealership and your team. Adam in your body shop/parts department was awesome and is beyond satisfied with our purchase and would recommend your dealership and your team. Adam in your body shop/parts department was awesome and is beyond knowledgeable! Thank you again! More

This was our 2nd time visiting Jerry Ulm Dodge looking to purchase a new vehicle. So this review is covering the purchases of two vehicles: a 2011 Jeep Grand Cherokee Overland and 2013 Dodge Dart Limited. purchase a new vehicle. So this review is covering the purchases of two vehicles: a 2011 Jeep Grand Cherokee Overland and 2013 Dodge Dart Limited. Both times John Wieland was our saleman, and we also worked with the VP of Sales, David Gonzalez. Both were completely professional and friendly and did not give you that typical car salesman approach - we never felt pressured or like we were be hassled - there was no back and forth like other dealers pull. Not only was the buying experience pleasant, the price was right too. They gave us the best trade in values on our trades, and priced the new vehicles very competitively! One thing I really appreciate although others might not care - they don't put a dealer's sticker on the back of your car! I don't care about the license plate frame, but when other dealers put their sticker on my car - it comes off before the car leaves the lot. After purchasing both vehicles, John has gone out of the way with driving my wife to and from work when she drops the Jeep off for service - making it as convenient as possible for us as he can. We have had a few service issues, where things needed to be fixed on the cars and they performed the service quickly and competently. I honestly cannot say enough good things about this dealership. The buying experience is pleasant, the service department is usually pretty quick and thorough. I would highly recommend this dealer to my friends and family. More