Jerry Ulm Chrysler Dodge Jeep Ram

finance department We had the pleasure of working with Kyle Sperry, the finance manager. We felt there was no pressure and he took the time to listen to our questions. A We had the pleasure of working with Kyle Sperry, the finance manager. We felt there was no pressure and he took the time to listen to our questions. Although we came in late in the evening, the entire team including the salesperson, Carlos Diaz (who should have been home by the time we got there)never made us feel like we were keeping them from other responsibilities. I highly recommend this dealership! More

Mike was great to work with!After driving two trucks we Mike was great to work with! After driving two trucks we changed our minds and got our daughter a car instead. ( the truck will be mine down the road Mike was great to work with! After driving two trucks we changed our minds and got our daughter a car instead. ( the truck will be mine down the road). Danny explained everything very clearly at time of finance. Great crew, WILL BE BACK More

I had a great experience working with these two guy they made everything stress free when I get ready to buy another car I will be coming in to see them made everything stress free when I get ready to buy another car I will be coming in to see them More

Beautiful clean everyone is positively energetic it was a great experience. I purchased New Hellcat and everyone was very helpful and excited for me . Will definitely return great experience. I purchased New Hellcat and everyone was very helpful and excited for me . Will definitely return More

Generally a good experience although it started quite rocky as a substitute sales person had us ready to walk out. We were not happy and were ready to tell management when our appointed sales person took rocky as a substitute sales person had us ready to walk out. We were not happy and were ready to tell management when our appointed sales person took over. A sales person needs to show interest in the customer and not act indifferent, look at his phone, and appear unhappy about having to fill in. I’m still unhappy about this treatment. As you know buying or leasing a car is a big commitment and it is expected all due courtesy is provided to the customer. More

Blake was great during the sale process however after that I have not received the same level of help. I have tried numerous times to reach him regarding KAhu not working as well as a brake issue with th that I have not received the same level of help. I have tried numerous times to reach him regarding KAhu not working as well as a brake issue with the truck I just purchased. I had to return a couple days later with my trade in and finalize the transaction and I felt I had to really ask for service after waiting over an hour to be seen. A salesman named manny was the one who finally checked in on me again and got me some help. I mentioned the brake issue to the finance associate and he sent me to service. I was given an appointment to bring it in the following day, I left them the truck all day only to pick it up and have the same issue by the time I got home. Carlos in service was very nice however I know what the vehicle needs, to remedy the issue and even offered to do it myself if they could arrange the parts. I guess that idea was no good as he just continued to set up my appointment. My biggest concern is that I traded in a truck that I drove daily for another truck that sounds like nails on a chalkboard every time i stop. I also purchased the xillon warranty for the paint and interior and I’m not convinced that it was applied to the paint correctly as the truck doesnt even feel like it has wax on it. I’m really hoping that someone contacts me to fix these issues as this is my second purchase from this dealership. More

I appreciate Martin Gero taking his time and finding the vehicle I was looking for. He made everything so painless and was very happy with the presentation of my new Jeep Rubicon. vehicle I was looking for. He made everything so painless and was very happy with the presentation of my new Jeep Rubicon. More

I had a great experience at Jerry Ulm Ram . They found me a truck with all the extra equipment I was wanting . The Finance team was on there toe's and got us the rate we were happy with . They got us in and a truck with all the extra equipment I was wanting . The Finance team was on there toe's and got us the rate we were happy with . They got us in and out quickly . More

I was dreading going into a car dealership. I did not want to be "sold" on anything. The entire experience was surprisingly pleasant for me. Everyone we spoke to was very nice. No slimey sales people or want to be "sold" on anything. The entire experience was surprisingly pleasant for me. Everyone we spoke to was very nice. No slimey sales people or rude financial people. I will definitely go back for my next vehicle. More

As good as they get! They have a large inventory to choose from and the deal was pretty no-nonsense. Salesman Jerry was great. Did everything he could and went out of his They have a large inventory to choose from and the deal was pretty no-nonsense. Salesman Jerry was great. Did everything he could and went out of his way to please the customer. Would definitely shop them first next time. More