Jerry Ulm Chrysler Dodge Jeep Ram

My husband Wayne and I each purchased a vehicle from Jerry Ulm. Wayne selected a Jeep Summit 4 x 4 and worked with Taylor and sales manager Danny. Online I found a Mercedes C300 which was also at Jerry Jerry Ulm. Wayne selected a Jeep Summit 4 x 4 and worked with Taylor and sales manager Danny. Online I found a Mercedes C300 which was also at Jerry Ulm as an apparent trade in. I also worked with Taylor and Danny and found it to be a very good experiance. \ More

Should not be selling or representing the company. Did not have a chance to work with other departments. As a business owner, you are only as good as your weakest link. That person represents the inte Did not have a chance to work with other departments. As a business owner, you are only as good as your weakest link. That person represents the integrity of the company. The sales person hadn't any. More

Justin was great, at every turn he listened and accommodated all my vehicle requests. He made the buying experience the best it could be. accommodated all my vehicle requests. He made the buying experience the best it could be. More

I purchased my vehicle from Jerry Ulm Chrysler Dodge Jeep RAM in August 2022. While my salesperson was great, the experience quickly went downhill when I tried to cancel a warranty. I submitted the cancellat RAM in August 2022. While my salesperson was great, the experience quickly went downhill when I tried to cancel a warranty. I submitted the cancellation request within the allowed period, as per the contract, and was recognized and promised in writing that the refund would be processed by the finance department. Despite my repeated attempts to follow up via email, phone, certified mail, and even a few in-person visits early on, all communication eventually ceased. I've contacted multiple staff members, including Joey and Martin, but no one has provided a timeline or resolution. This is not about the money - it's about the principle and failure of a business to honor its contractual obligations, no matter the amount. If they can't handle something as simple as a warranty refund, I wouldn't trust them with anything more important. Proceed with caution. More

Chad was great to work with, I look forward to working with him again, thanks, Greg with him again, thanks, Greg More

I worked with Taylor and the sales manager Danny for my purchase. They were both excellent and very easy to work with. purchase. They were both excellent and very easy to work with. More

Thank you, Antonio for helping us to buy our company car, you were a great help. you were a great help. More

Service was great! Enjoyed the process and wasn't too disappointed. The environment was cool and totally enjoyed the interaction with the employees. Enjoyed the process and wasn't too disappointed. The environment was cool and totally enjoyed the interaction with the employees. More

No pressure environment upon arrival throughout the process of purchasing 2 vehicles. Every person at the dealership was pleasant and accommodating. Excellent experience! process of purchasing 2 vehicles. Every person at the dealership was pleasant and accommodating. Excellent experience! More

Devonte is amazing! From the moment I walked into the dealership he greeted me with warmth and kindness. I was looking for a specific car with certain specs and he put o From the moment I walked into the dealership he greeted me with warmth and kindness. I was looking for a specific car with certain specs and he put out great effort to find me what I wanted. When he couldn't find the specifics I wanted he went out of his way to find me comparable alternatives, which meant a lot because he chose to do research based on my needs instead of just offering me some other random car. In the end the car I wanted wasn't quite there but the service I received from him was top tier and unforgettable. I felt valued and cared for as a customer and it truly doesn't get any better than that. More