Jerry Ulm Chrysler Dodge Jeep Ram

We have used this dealership previously when purchasing a car and were very happy with our experience. That is why we chose to return for the purchase of our new Jeep Wrangler. Jack and Kobe were top notch car and were very happy with our experience. That is why we chose to return for the purchase of our new Jeep Wrangler. Jack and Kobe were top notch. More

My only complaint would be, 2 people called me to confirm our appointment time, but when we got there the car wasn't washed or detailed ready to go. Which then took almost 2 hours AFTER purchasing the car to our appointment time, but when we got there the car wasn't washed or detailed ready to go. Which then took almost 2 hours AFTER purchasing the car to take it and go. took from 1:00 pm to 5:30 pm to buy a car............ More

Worst vehicle buying experience ever. Our first sales person, Alex, didn’t even seem like he wanted to sale us a truck and was on his phone the whole time. Then Alex went into the sales o Our first sales person, Alex, didn’t even seem like he wanted to sale us a truck and was on his phone the whole time. Then Alex went into the sales office annd came back with a price $1000 over the advertised price on the website. We asked to talk to a sales manager. After waiting for 15 minutes with no response and Alex disappearing, we went into the sales office and asked if they wanted to sale us an truck or not?After talking to a sales manager they had Justice finish the deal. Although I did have to basically beg for a bottle of water after 2 hours at the dealership. Justice was much easier to work with and closed the deal. Completely surprised when we met with the finance manager that an additional $2999 was added for who knows what??!! Some xx like the low-jack system and some BG additive that they never really explained to us was used to justify the $2999 although neither salesman or sales manager mentioned this so it was a huge surprise that seemed pretty underhanded. Then to our surprise our truck was advertised for $500 under what we paid on the dealership webpage the day after we picked it up. The truck was also supposed to have the oil changed and be detailed. The oil hadn’t been changed and the salesman said that we would get a certificate for a free oil change which we never received and the bed of the truck was dirty with some white stuff all over it. Justice went and hosed most of it out. Not a great experience picking up the vehicle and nobody there could tell us how anything worked. If we didn’t want the specific truck that you had, we would have definitely walked and bought elsewhere. Hope you use this review for training so your future customers can have a better experience! More

Great customer service , fast service , very knowledgeable about the card I needed to loot at knowledgeable about the card I needed to loot at More

Great experience, painless and quick! David was knowledgeable and friendly and so was the rest of the staff we encountered. David was knowledgeable and friendly and so was the rest of the staff we encountered. More

Colby took a lot of time with me showing me trucks and answering questions. He is a fine salesman. answering questions. He is a fine salesman. More

When looking to replace our flooded car, we strolled into Jeep and was greeted by Kevin C. He was so personable and understanding to our needs. After the first test drive, we knew we had found the Jeep for Jeep and was greeted by Kevin C. He was so personable and understanding to our needs. After the first test drive, we knew we had found the Jeep for us. Kevin made a stressful time very manageable. We are grateful to Jay R. and Mike C for their help, too. Such a great team at Jerry Ulm. More

Took a lot of time to find the perfect vehicle For me. Both a vehicle I would like and fit my budget. Incredibly personable. Look forward to doing business again Both a vehicle I would like and fit my budget. Incredibly personable. Look forward to doing business again More

This was the third dealership i had visited. The first two had changed the prices on me by the time we got to where I was going to sign the finance papers. Dalton my salesman didn’t change anyth The first two had changed the prices on me by the time we got to where I was going to sign the finance papers. Dalton my salesman didn’t change anything of the numbers when it was time to sign. Finance was easy to deal with as well. Got by far the best price here on my 2024 Gladiator. I would definitely recommend this dealership above the other dodge/jeep dealerships in the area. I never once got that “sleazy car salesman” feeling dealing with these guys. More

I sold myself a car, I would rate it a 10/10 & will recommend me to anyone. recommend me to anyone. More