Jerry Ulm Chrysler Dodge Jeep Ram

they worked with me to make sure they did whatever it took to get me out the door in a new scat pack charger. they showed great hospitality and treated me like family. Felipe was great 10/10 took to get me out the door in a new scat pack charger. they showed great hospitality and treated me like family. Felipe was great 10/10 More

Very good , I loved ,they treat you very well ,they treat you very well ,they treat you very well, you very well ,they treat you very well, More

The worst buying experience . I bought a certified preowned with 5000 miles. They said the car was better than new because they had gone through thoroughly. The car had an un-repa I bought a certified preowned with 5000 miles. They said the car was better than new because they had gone through thoroughly. The car had an un-repaired recall that they had order the parts but never put a stop sale on the vehicle and sold it to me. I found out about the recall after I ran the vin. The recall stated that the wheel could un expectedly fall off and cause a crash .After the first day of owning the vehicle we noticed a thumping noise like something was broken in the suspension we called them and it was a holiday so they said their service was closed so we took it back the first chance we got and the they said the the sway bar need to be replaced. Also this vehicle is a 4xe jeep grand Cherokee and the battery would not charge it came up service electrical system. They told us the charger that came with the vehicle was an aftermarket charger which was causing the problem. So much for them checking the vehicle to make it certified pre owned. I bought another vehicle through them about four year ago and had no problems so I came back which is an hour away from my home. I’m sorry I did. I even have taken my jeeps there to get serviced. All the sale manger could say is sorry you had this experience and I glad that you didn’t get hurt ( by the car crashing unexpectedly due to recall) More

Very pleasant experience buying a new truck and trading mine. Patrick was great. I highly recommend Patrick and the dealership. mine. Patrick was great. I highly recommend Patrick and the dealership. More

My experience at Jerry elm was great, didn’t waste my time, had an amazing experience. time, had an amazing experience. More

Esteban was great and the best sells man along with patrick he was good too patrick he was good too More

The most courteous and honest sales process[I have ever encountered in the many new vehicle purchased over the last 50 years]. I recommended strongly Michael and the entire sales team led by JR the GSM. S encountered in the many new vehicle purchased over the last 50 years]. I recommended strongly Michael and the entire sales team led by JR the GSM. See them first or last on your Quest for an automobile purchase. Either way you win with Jerry Ulm. More

Bogus hidden fees and no quality control on used vehicles. Wasted hours of our time during negotiation arguing bogus justifications for a mystery $3000 in additional charges that they said were f vehicles. Wasted hours of our time during negotiation arguing bogus justifications for a mystery $3000 in additional charges that they said were for tint and nitro in the tires. They kept the car for two weeks to repaint the completely faded hood and roof. Them taking their time painting the vehicle is the only praise I can give them. When we were given our pickup day and time, the vehicle wasn't ready. Took the team a surprising amount of time to figure out that the vehicle was still at the off-lot body shop. They told us it wouldn't be ready until the next day. As we were getting on the highway to go home they called and said we could drive over to their offsite body shop behind the Tampa airport. The shop lobby was already closed to we waited outside for half and hour before the shop manager brought the car around. The shop manager asked if we knew about the disintegrating tint that was getting small metallic flakes all over the inside of the car. Guess he wasn't in on the scam for the $3000 tint. And seconds into getting the car on the road the low tire pressure light came on making the additional fees for something as pedestrian as nitro in the tires even more insulting. Now that the car is home we found there was already a nail in the sidewall of one of the tires and the other tire from 2016 has dry rot. These were all concerns we brought up at the time of purchase and we were assured that the vehicle had been thoroughly inspected for safety. So either they do not inspect their used vehicles before sale, they are dangerously incompetent, or they simply do not care. More

Everyone that I spoke with were very kind and respectful. I would use this dealership again. I would use this dealership again. More

I came in for a straight forward purchase and was satisfied that the salesman was able to cut to the chase and get the deal done without pressure tactics. He honored all the online advertisements an satisfied that the salesman was able to cut to the chase and get the deal done without pressure tactics. He honored all the online advertisements and we were able to get the sale done in less than an afternoon. More