Jerry Ulm Chrysler Dodge Jeep Ram

Dominick was great. Just have issues with the dealership not sending the remainder of my checked back to my bank that I financed through. They said the checked would be Just have issues with the dealership not sending the remainder of my checked back to my bank that I financed through. They said the checked would be sent out asap but my bank has yet heard from them. My bank has called numerous times with no success reaching anyone in the financial department. I would love for them to send the check or call my bank to let them know any new updates on the check. This has been nothing but a headache for me. Sincerely John Nims More

Excellent experience! Willie my salesman was amazing and helped us get the deal we needed and the vehicle we loved within the budget we were looking for. We are really app Willie my salesman was amazing and helped us get the deal we needed and the vehicle we loved within the budget we were looking for. We are really appreciate all the help received even from his manager although I don’t remember his name he was awesome too :) More

A not so good experience turned into a great experience! Ali was great! He was patient & very professional! Ali was great! He was patient & very professional! More

One of the best services I aver had I willl definitely go back and buy another car from there go back and buy another car from there More

So I received an ad in the mail for a $29 oil change with free tire rotation. I took it to Jerry Ulms service center, presented my coupon and pointed out that it also said free tire rotation. I then explai free tire rotation. I took it to Jerry Ulms service center, presented my coupon and pointed out that it also said free tire rotation. I then explained that I have Endurance Warranty and they will pay for the oil change. (Endurance Warranty will cover up to $50 for oil changes-this is NOT prepaid maintenance) So I let the service manager know all this, give him the phone number for Endurance. I go to pick up my Jeep and he tries to charge me $30. I says what for, Endurance covers that amount there on the coupon. He says because he billed Endurance for the tire rotation AND the regular priced oil change of $80. Endurance covered the tire rotation and $50 of the oil change. I grab the coupon and show him oil change with FREE tire rotation all for only $29.99. He gives me some xx about that's not how it works with prepaid maintenance this that and another. I told him I don't have pre paid maintenance it is an extended warranty, he says well to us its prepaid maintenance. What did you think you were gonna just walk in here and get a thirty dollar oil change, it doesn't work like that. I said yes, it does, honor your coupon. Well it says here up to five and your jeep took 6, then you have disposal charge and filter and labor. Once again I grab the coupon and read off what is covered. Nowhere on here does it say I will have extra service charges for whatever you just rambled off. My Endurance warranty should have never even been charged for a tire rotation-that should never even have been in the equation because your ad says its free. He kept up with some other explanation that had others confused, even the service manager that took my Jeep at the beginning. As soon as I told him I wanted to speak to his supervisor, he back peddled said don't worry about it....I'm gonna take care of it, like he was doing ME some sort of favor. Shady xxx business p[practice from the folks. Beware! More

Jerry Clarke is spot on with customer service and understands the process like he created it. Thank you! God is amazing. understands the process like he created it. Thank you! God is amazing. More

Great experience with some great people. I will be back to Jerry Ulm Dodge and Jeep dealership to buy my next Jeep as well. I will be back to Jerry Ulm Dodge and Jeep dealership to buy my next Jeep as well. More

Internal communication is lacking as well as transparency. Listed price, then really big numbers added in the fine print. You have to do the math to arrive at the true selling point. transparency. Listed price, then really big numbers added in the fine print. You have to do the math to arrive at the true selling point. More

everyone was kind and helpful. ..just the best dealership i have been to kobe was the best ..just the best dealership i have been to kobe was the best More

Jerry Clarke was very professional and helpful! He made it a great experience purchasing a vehicle after reviewing the website. He made it a great experience purchasing a vehicle after reviewing the website. More