Jerry Ulm Chrysler Dodge Jeep Ram
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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With the exception of one associate and they know who I mean, I was totally pleased with everyone that was involved with my car purchase each person was welcoming, helpful and king to this very senior wom mean, I was totally pleased with everyone that was involved with my car purchase each person was welcoming, helpful and king to this very senior woman and I was very grateful. Chad Cummins went above n beyond retrieving my steering wheel cover two days later I hadn't even thought about but it had sentimental value to me so Chad made the rescue after the fact. All in all I would recommend Jerry Ulm to everyone looking for a car in the future. More
Seemed very deceitful sales manager. All smiles, no action, shaking hands. You're in great hands but never did anything to help. Financial advisor was simply here. Sign this sign this si All smiles, no action, shaking hands. You're in great hands but never did anything to help. Financial advisor was simply here. Sign this sign this sign here initial here. Never explained a xxxx thing. Would never recommend this automotive dealership to anyone. Have a nice day More
Justin and Dominic were the best duo team. I have ever have ever seen. You might as well call them 2 fast 2 furious. Even though the Dom was not in that movie. They help with get the jeep of m I have ever have ever seen. You might as well call them 2 fast 2 furious. Even though the Dom was not in that movie. They help with get the jeep of my dreams you might as well call them Martin Luther king and jr. They gave me a wish only Aladdin genie could provide. All jokes aside. These guys were professional and made the deal possible and came in on there day off. They next day. Shout out to them boys More
I am compelled to report a deeply concerning experience at Jerry Ulm Chrysler Jeep Ram in Tampa, FL. During my visit, I witnessed an alarming encounter involving employees Roberto Gross, Gehad Salman, and at Jerry Ulm Chrysler Jeep Ram in Tampa, FL. During my visit, I witnessed an alarming encounter involving employees Roberto Gross, Gehad Salman, and Bryan Acosta, who displayed unprofessional and potentially illegal behavior towards a well-informed young customer. These employees responded to the customer's knowledgeable questions about his rights with hostility and even threatened police involvement, which seemed more like an intimidation tactic than a legitimate action. The young customer expressed his intention to file formal complaints with the FTC, and the CFPB due to the dealership's apparent non-compliance with critical consumer protection laws such as the Truth In Lending Act, the Equal Credit Opportunity Act, and the Consumer Credit Protection Act. This behavior not only undermines trust in the dealership but also highlights a serious disregard for legal obligations and customer respect. Furthermore, I personally received a notification from American Credit Acceptance regarding a denial of an account, a decision that appears to contravene the Equal Credit Opportunity Act. This incident, along with the treatment observed, indicates a troubling pattern of behavior at this dealership. These issues must be urgently addressed to ensure that the dealership complies with all relevant consumer protection laws and to restore public confidence in their commitment to ethical and lawful business practices. Such actions are essential to prevent further damage to consumer trust and to uphold fundamental consumer rights. More
The entire experience was awesome. Chris porter was our sales rep and walked us through every step with no pressure. Chris porter was our sales rep and walked us through every step with no pressure. More
I had a good experience with the dealership and servicing team! They set fair and correct expectations team! They set fair and correct expectations More
They were professional and helpful answered my questions. Got me into the car I wanted Got me into the car I wanted More
Service was fast. My salesman listened to what I was looking for in a sale and made it happen. My salesman listened to what I was looking for in a sale and made it happen. More
I have experienced great customer service at Jerry Ulm. They have great selection of vehicles and they make the process easy. This is my go to place to shop! They have great selection of vehicles and they make the process easy. This is my go to place to shop! More