Jerry Ulm Chrysler Dodge Jeep Ram

Malik went way above to make sure I was happy with my car!!! He Definitely made my car buying experience an A+ car!!! He Definitely made my car buying experience an A+ More

I have purchased and have referred friends that have purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use t purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use to have the BEST Service department in the business! Unfortunately, that now is not the case. I have been trying to schedule my friends Jeep, that came in from out of town for some warranty work since Tuesday (5.9.2023). I called several times but couldn't get anyone on the phone... So I drove down in person to speak with a service rep. I eventually had to speak with the service manager to get an appoint by Friday or Saturday. We dropped the car off Thursday night and was the first in line at the service bay. I followed up Friday evening and they said they would call me back shortly with an update but they never did call me back. I called again on Saturday morning (5.13.2023) and it took over 20 minutes to get a hold of someone... I explained my dissatisfaction with having to call several times and the excessive amount of time that it took to get through. They told me that the service manager dropped the ball and the car would not be seen until at least Monday (5.15.2023). I explained the situation again that we need the Jeep diagnosed by Saturday because me friend had to drive back home Sunday morning. The CSR stated if you don't like my service then come and pick up your vehicle... I tried to reason with him but unfortunately they showed me that they were in charge and were not going to help me out! So the moral of the story is do not count on Jerry Ulm to follow through in a timely many with any future service or warranty work even after they sold you the vehicle and the extended warranty... Try to find another dealership that appreciates its' customer, has integrity, and does what they say they are going to do! More

5+ Stars, Superior Experience! This dealership always provides an awesome buying experience! Everyone in the staff is very courteous, professional, thorough, knowledgeable and they This dealership always provides an awesome buying experience! Everyone in the staff is very courteous, professional, thorough, knowledgeable and they go out of their way for the buyer! This is my 2nd Jeep that I have bought at Jerry Ulm and Brian Weston helped me every step of the way! Brian made sure I was happy from start to finish, knew all my new car features, and made sure I was aware of all pricing! I could not have asked for a better salesman! Excellent buying experience and Steven Heard made the smoothest experience closing out the financial process!!! I will only buy from Jerry Ulm dealership!!! Thank you to all the staff and Brian, I'm in love with my new Jeep Grand Cherokee!!! More

Wes is hands down best service guy I've ever delt with. Dude goes above and beyond. Def deserves a raise! Dude goes above and beyond. Def deserves a raise! More

Really good experience Service was friendly and quick, a pleasurable experience. Service was completed in a timely manner. pleasurable experience. Service was completed in a timely manner. More

Everything was good, bought a BMW M3 and was told I would be given the 2nd key the next day. I have shown up twice since and still no key. Now they won't return my phone calls. Spent over 85k all in and that be given the 2nd key the next day. I have shown up twice since and still no key. Now they won't return my phone calls. Spent over 85k all in and that's a pretty poor experience to end on. More

Hi It was great, very friendly, very helpful. Made you feel welcome. Pleasant atmosphere. Really clean and organized Made you feel welcome. Pleasant atmosphere. Really clean and organized More

Marino was fantastic. I’ve had the pleasure of working with him a few times now, always a great experience. Noel was helpful in directing me to Sergio in finance, he was I’ve had the pleasure of working with him a few times now, always a great experience. Noel was helpful in directing me to Sergio in finance, he was amazing and so helpful, and then to Jay and Addison in parts for my leather seats. They all made my transition from my old Jeep to my new one seamless. All went above and beyond. More

Though we worked with Abe more than Ryan, I felt like i was treated well and we walked away with a deal that I was happy with. was treated well and we walked away with a deal that I was happy with. More

Best pricing great inventory. friendly staff very informative about vehicles would definitely buy again great follow up after sale friendly staff very informative about vehicles would definitely buy again great follow up after sale More