Jerry Seiner Chrysler Dodge Jeep Ram Casa Grande
Casa Grande, AZ
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Outstanding I had been shopping for a specific Jeep to replace my current Jeep since late last year from California to Arizona. After information overload I felt I had been shopping for a specific Jeep to replace my current Jeep since late last year from California to Arizona. After information overload I felt like the dealerships were less informed about their product than I was, until I met Dylan. He new what I needed and was able to work with me to put together the purchase and deal I was happy with. Best Dealership and staff ever!! Thanks Guys! Oh by the way I willingly drove 300 miles the get this killer deal. More
Outstanding Customer Service!! Can’t say enough about Loran!!! Literally in and out of the dealership in an hour and a half! Great price, great service! See ya next time around Lor Can’t say enough about Loran!!! Literally in and out of the dealership in an hour and a half! Great price, great service! See ya next time around Loran!! More
Buying a new car They had to find us a new car that we wanted at another Dealership. They worked really hard for us., and we got what we wanted! Good job Willie! They had to find us a new car that we wanted at another Dealership. They worked really hard for us., and we got what we wanted! Good job Willie! More
Pressure free buying experience. I have been shopping for a new truck for a few months. The bigger dealerships treated me as a sales number. They didn't care about me just a sale and I have been shopping for a new truck for a few months. The bigger dealerships treated me as a sales number. They didn't care about me just a sale and a commission. Henry Brown employees made it personal and about me. That is why I bought my new truck from Henry Brown More
Awesome! Loran Baskett worked his butt off and got us in a truck with a payment we could say no too! We will come back here! Loran Baskett worked his butt off and got us in a truck with a payment we could say no too! We will come back here! More
Excellent experience Mr.Baskett was very nice,polite and patient. He took care of our needs and prioritized what was essential for our family. If we would ever need anothe Mr.Baskett was very nice,polite and patient. He took care of our needs and prioritized what was essential for our family. If we would ever need another car, we would definitely go back to him. More
Awesome experience If you need a new or used car, this is the place to go! Everyone we worked with was awesome and they made the experience as easy as possible. Dylan De If you need a new or used car, this is the place to go! Everyone we worked with was awesome and they made the experience as easy as possible. Dylan Deeds,our sales consultant, David Ide, our finance manager and of course the general sales manager, Michael Miller, made our experience there a great one. They were honest, answered all our questions, just a great bunch of guys trying to do their best for us. We never experienced any kind of problems. They were forthright about everything. If we ever need another car, we will definately come back to Henry Brown Auto! More
Ripped off by service dept I brought my truck in for recall and was told front axel needed replaced. What needed to be repacked was a u joint. $1800 later and five days of car I brought my truck in for recall and was told front axel needed replaced. What needed to be repacked was a u joint. $1800 later and five days of car rental. I was taken. Senior citizens and winter Arizonans should avoid doing business here. I have contacted Dodge and the Better Business Bureau. More
WHY CAR DEALERS HAVE A BAD NAME First, my salesman, Loran Baskett, was polite, knowledgeable and helpful; a pleasure to work with. The unpleasant experience was due to a dispute ove First, my salesman, Loran Baskett, was polite, knowledgeable and helpful; a pleasure to work with. The unpleasant experience was due to a dispute over what was discussed and agreed to with the sales manager. Our recollections of the discussion were not the same. When I asked for a copy of the sales work sheet, which I had to sign, I was told by Sales Manager, Mike Miller, I was not entitled to it and he would not provide it. After a lengthy telephone conversation, during which Mr. Miller became more agitated, loud, accusatory and patronizing, I realized I had no leverage with the $500.00 in question, and ended the conversation. More
Genuine Good People at this Dealership - Every department! I have bought cars at several dealerships over the past 25 years, and when you come across good people it really stands out. I worked at with Loran B I have bought cars at several dealerships over the past 25 years, and when you come across good people it really stands out. I worked at with Loran Baskett (Sales Consultant) and Mike Miller (Sales Manager) when I bought my 2017 Jeep Wrangler in Dec 2017. Very knowledgeable about Jeeps and just good people. In business anymore, it seems like the expectation of 'doing business' with people you enjoy doing business with is few and far between. What I experienced at this dealership has been an exceptional experience throughout the entire car buying process. For the financing, we worked with David and he was very thorough and professional. In addition. with my purchase, there were a few small items that needed to be addressed due to manufacturer / factory issues. For this I worked with Curtis in the Service Department and he has provided great service as well. I couldn't be more pleased with my interactions with this dealership. Most of the dealerships I have done business with in the past were located in Phoenix and Las Vegas, It would seem that with Casa Grande being a smaller market than those others, at Henry Brown they still value the 'human' interaction and I would recommend if you are looking for a Jeep to stop by talk with them. More