Jerry Seiner Chrysler Dodge Jeep Ram Casa Grande

Honest service advisor! David was very caring about his customers. He did not embellish and did not over promise. What he told me was true and I respect that. Overall service David was very caring about his customers. He did not embellish and did not over promise. What he told me was true and I respect that. Overall service was great! I think if you would add in a car wash when some one spends almost $300.00 on service you would have even happier customers. In Wasington if you took a car into a dealership for any service it would be returned to you with a clean sparkling exterior and the interior vacuumed. More

Outstanding Customer Service! I love this dealership. Sales people are awesome and so is everyone in service. David Stanley has always been helpful, honest, and very up-front if th I love this dealership. Sales people are awesome and so is everyone in service. David Stanley has always been helpful, honest, and very up-front if there are issues. Whenever I call for service appointments, I specifically ask for David because I know I will be taken care of. Everyone at this dealership shows what customer service is all about More

Great Service! I have always been very satisfied with the level of service at Henry Brown. Kirk Hanlon in Service, has assisted me many times. He's always pleasant, I have always been very satisfied with the level of service at Henry Brown. Kirk Hanlon in Service, has assisted me many times. He's always pleasant, helpful, knowledgeable, and efficient. Thanks Kirk More

EXCELLENT Customer Service When I moved to Casa Grande three years ago from Ohio I had no clue where I would take my care for maintenance. We had a family friend who did all of When I moved to Casa Grande three years ago from Ohio I had no clue where I would take my care for maintenance. We had a family friend who did all of my repairs. The first time I visited Henry Brown was when I met Kirk Hanlon. Kirk is an outstanding service advisor. He always goes above and beyond to make sure that I am taken care of. If something isn't right he corrects the issue immediately without any hassle to me. I really can't say enough about Kirk. If he wasn't at the dealership I'm not sure that I would take my car there for service. I just know that when I leave my car in Kirk's hands that it will be taken care of and that he will call me regularly to keep me in the loop. A big thank you to Kirk and the service team at Henry Brown for always taking such good care of me! Until next time! More

Best in the west I"ll make a long story short, quick and to the point. I had a situation with my vehicle. I brought it in to get it checked out. I was charged the st I"ll make a long story short, quick and to the point. I had a situation with my vehicle. I brought it in to get it checked out. I was charged the standard price for this situation but very unhappy with the price because of another situation. David listened to my side and I listened to his. We negotiated on a price, and all is great. I definitely will continue to do business there, and I know where to purchase my new vehicle. Mike E More

Service Advisor, David Stanley, is the BEST!!! My husband and I used to go to Tempe Dodge. David Stanley has been our service advisor for years. David left Tempe Dodge and went to Henry Brown in My husband and I used to go to Tempe Dodge. David Stanley has been our service advisor for years. David left Tempe Dodge and went to Henry Brown in Casa Grande. When we found out that David was no longer in the valley, we drove to Casa Grande. We totally trust David!! He has always been more than fair with us. We drive 20 miles to where David is at now, just to have the peace of mind that we are being taken care of by David. He is a super nice, loyal and kind person. Clarence and Jacki Read More

Dylan Deeds at Henry Brown, exceptional salesman I have spoken with as well as met with, Dylan Deeds at Henry Brown multiple times in the past week. I have been looking at a 2014 Jeep Wrangler Unlim I have spoken with as well as met with, Dylan Deeds at Henry Brown multiple times in the past week. I have been looking at a 2014 Jeep Wrangler Unlimited. Mr. Deeds has shown nothing but courtesy and professionalism towards myself and my plight to have my vehicle appraisals completed first and foremost. I have experienced no pressure towards buying, only informative support regarding the questions I have had. I appreciate Mr. Deeds professionalism and would suggest anyone in the market for a new vehicle, contact Henry Brown in Casa Grande, AZ. Thanks Dylan, Satisfied Customer More

Runaround My rating was because the dealer chose the vehicle, was not able to look around for myself, he refused to match prices from other dealers, saying th My rating was because the dealer chose the vehicle, was not able to look around for myself, he refused to match prices from other dealers, saying that what we had printed out from other dealer websites, and newspaper ads were lies. The price we paid was outrageous. For the price the vehicle should have been fully loaded, with power driver seat, CD player, and GPS. More

Want Honesty -- Go Elsewhere We purchased a 2014 Dodge Durango on April 28, 2014. Our contract includes window tint for $399.00 and Master Shield protection for $399.00. Neither We purchased a 2014 Dodge Durango on April 28, 2014. Our contract includes window tint for $399.00 and Master Shield protection for $399.00. Neither of these things were done to the car. We asked for a copy of the work order for the window tint and were told that we bought the car so soon after they received it that they didn't have time so they said they would refund our money. There was perhaps a possibility that the other things weren't done also (etching as well as Master Shield) so we asked for a work order on them. They gave us a copy of the work order which stated the work was done on February 11. Well, if some work was done on February 11 and we bought the car on April 28, surely there was enough time to do the tint. Strike one! Now we're worried that the Master Shield wasn't done -- which is something that can only be done by a qualified dealership to validate the warranty. We didn't know how to check to make sure it was done. But then, we were putting things in the car and found two unopened bottles of the protectant under the seat. So now we know that wasn't done either. Strike two! So a total of $798 was added to my contract and we didn't receive a dimes worth of work. Strike three! Will we ever do business with this company again? NO If you are looking to purchase a vehicle from this company, ask for work orders before you sign the contract. Keep them honest. Did you know that according to the Arizona Attorney General, you really don't have to pay for these additions? Check out the AG's website and you'll find this out for yourself. More

Dylan Deeds Dylan was very helpful and professional. He wasn't just trying to sell me a car, he took the time to understand my needs. Dylan suggested vehicles bas Dylan was very helpful and professional. He wasn't just trying to sell me a car, he took the time to understand my needs. Dylan suggested vehicles based on what I was looking for, that was highly appreciated. I would recommend him to friends and family, and anyone looking for a new or used vehicle. More