Jerry Seiner Chrysler Dodge Jeep Ram Casa Grande
Casa Grande, AZ
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Air conditioning eval My wife set in the 110 heat while staff walked around and refused to help whenever I asked an employee if the had somewhere out of the heat to wait he My wife set in the 110 heat while staff walked around and refused to help whenever I asked an employee if the had somewhere out of the heat to wait he said" with a stupid question like that no"after 10 min standing there a man claiming to be the manager wanted 180.00 for an evaluation of my air conditioner and he could not tell me how long the eval would take 3 to 4 days maybe no guarantee More
Picked up Jeep Cherokee On April 20th, I picked up my Jeep Cherokee from Henry Brown. The service was excellent and professional. I would recommend this company to anyone I k On April 20th, I picked up my Jeep Cherokee from Henry Brown. The service was excellent and professional. I would recommend this company to anyone I know who is interested in purchasing a vehicle. Great job, Henry Brown. More
Terrible Dodge Service Terrible service. Took vehicle there for warranty work - issue with transmission noise. The first time, they said they duplicated the noise, but said Terrible service. Took vehicle there for warranty work - issue with transmission noise. The first time, they said they duplicated the noise, but said there was no problem. After we contacted Chrysler, Inc. we were instructed to take vehicle back to a dealership. We selected Henry Brown because of location. Apparently, Henry Browns' tech was to talk with Chrysler tech about issue. Received a call from service manager and was told the tech did not hear anything wrong. When we picked up the vehicle, we knew the radio had been turned on by tech as we had turned radio off so the noise could be heard. The radio was on and tuned to a different station than what we listen to. Perhaps that had something to do with the tech not being able to hear noise? The kicker was that the service manager told us that it was probably tire noise and we should take the vehicle to another Dodge dealership! Doesn't seem that they really want to help Dodge customers. Will never take a vehicle to them again. More
Service I brought my vehicle in for service (simple oil change) and when the vehicle was returned to me there was damage to the steering and steering colum. W I brought my vehicle in for service (simple oil change) and when the vehicle was returned to me there was damage to the steering and steering colum. When brought to the service advisors attention he had no explanation, when brought the service managers he had a tech quickly look at the vehicle and proceeded to claim that the damage was already there. I will not bring my vehicle here again. More
Outstanding Sales and Repair This was my first maintenance and repair, and I have to say that getting the car fixed was the same great experience I had when buying. Everyone ha This was my first maintenance and repair, and I have to say that getting the car fixed was the same great experience I had when buying. Everyone has been genuinely friendly and have been honest so far. My experience with Henry Brown in Casa Grande has far exceeded my previous experiences with other dealerships and I have complete confidence that I will always be taken care of there. More
I wanted a used truck, but what I got was My wife and I had decided that I really could use a truck for all of my projects; however I was not looking forward to the looking & buying process. My wife and I had decided that I really could use a truck for all of my projects; however I was not looking forward to the looking & buying process. After several fruitless searches at local dealers and on the internet, I was about to give up. Then I called Henry Brown Chevrolet in Casa Grande, Arizona. I spoke with Travis who patiently listened to my needs, wants, and wishes and then gave him my contact information. He got back to me a day later with picture of a gorgeous new Chevy Colorado. Although I wasn’t thinking about buying a new vehicle, the wife and I decided to drive up for a look. Of all the car buying experiences I have ever been through, this one was the best. Everyone was pleasant, professional, and efficient. There was absolutely no pressure involved in the process of buying my truck, and the trade in value for my 2009 V.W. Beetle (excellent condition) was much more than I expected. Finalizing the sale was surprisingly fast and pleasant, which almost never happens. This dealership is far and above any dealership I have been to in all of my 60 years. I could not recommend Henry Brown Chevrolet higher. Thank you for selling me such a wonderful truck, but more so for the way you all conducted yourselves. My wife and I will be back for that ‘Other Chevy’ as soon as we pay this one off (Mama wants her Corvette). Count on it! More
Best experience I've ever had! Very fair and helpful staff helping me get fair value for my trade in while getting me the perfect vehicle. Best experience I've had when buying a car Very fair and helpful staff helping me get fair value for my trade in while getting me the perfect vehicle. Best experience I've had when buying a car a will make the trip from Phoenix to Casa Grand to work with this dealer. More
service and sales are awesome I had been bringing my Galante in for service for a few years, and have always had a great experience dealing with Kirk and Jerry. Have used the shutt I had been bringing my Galante in for service for a few years, and have always had a great experience dealing with Kirk and Jerry. Have used the shuttle service to get me to work after dropping my vehicle off and have even been offered a car to use. I was given an Equinox to use and fell in love! Kirk took me to David in sales and he was awesome!!! Gave me all the info and pricing and we were able to make a deal that worked well for me with payments. I cant wait to go back for my first oil change on my new Equinox!! Thank you Kirk and David!!!! More
Great Customer Service I bought a car from this dealership last summer. Mark Davenport, BDC Director, knew I really wanted a Dodge Durango but due to finances, I bought a le I bought a car from this dealership last summer. Mark Davenport, BDC Director, knew I really wanted a Dodge Durango but due to finances, I bought a less expensive car. Mark has called a few times over the last few months letting me know the status of the Durangos on the lot. When there was one left he called to inform me of this information. I went into the dealership this past weekend and was finally able to purchase what I really wanted this whole time, the Durango. I appreciated the calls from Mark and am happy to report I got the last Durango on the lot. When I went in, he recommended Michelle Olivarez in sales. She was great to work with and did a wonderful job. A big thank you to Mark Davenport and Michelle Olivarez. I love my 2014 Dodge Durango. More
Wonderful Sales Person I enjoyed working with Shannon so very much she was always willing to work with my schedule, very kind hearted and honest! I will recommend her in the I enjoyed working with Shannon so very much she was always willing to work with my schedule, very kind hearted and honest! I will recommend her in the future. More