Jerry Seiner Chevrolet Cadillac

Credit Destroyers I went into this dealership on a Saturday and chose a used Escalade, doing the required paperwork. They insisted on me taking the Escalade that day. I I went into this dealership on a Saturday and chose a used Escalade, doing the required paperwork. They insisted on me taking the Escalade that day. I said, "No, I'll wait til Monday when I talk to my credit union." The finance department insisted they could get me financed, and I declined, saying I don't want you putting inquiries on my credit. I had previously purchased a new Cobalt there in 09 with no problems. Before Monday could roll around, I started getting emails from my credit monitoring company of auto financing inquiries generate by Seiner's. I was so angered by their violation of my credit. I ended up with 6 inquiries that stayed on my credit for 2 years, lowering my score! I declined their vehicle and bought a different one on Monday after getting pre-approved by my CU. Then to continue the insult, they kept soliciting my business by mail, email, and phone in spite of repeated requests to cease by mail, email, and phone. I used to service my fleet vehicles there, but no more. The endless phone solicitations finally ceased after I made a BBB complaint against Troy who said things I can't repeat. They lost out on the approximate 2 dozen purchases I've made since at other dealers for my fleet, family, and friends. No matter how many letters, emails and calls did I ever once get an apology from anyone there. Bad company...beware! Oops, I almost forgot bringing in my truck for a brake job ($1300) that went bad 10,000 miles later. More

The employees Excecllent We had a Shane Wood helping us buy a SRX 2014. with out his help we Probably would have walked away. Once we seen the car he was very helpful in expl We had a Shane Wood helping us buy a SRX 2014. with out his help we Probably would have walked away. Once we seen the car he was very helpful in explaining every thing to us and helping us get our things like on star turned over to our new car and going over every detail making sure we understood every thing and how it worked. Kudos to Shane. A likely manager prospect in our opinion. Bob and Sharon Martines More

Excellent service Mike Maynes has helped us purchase numerous cars. He is so knowledgeable and helpful. We trust him. He is professional and attentive to our needs. We Mike Maynes has helped us purchase numerous cars. He is so knowledgeable and helpful. We trust him. He is professional and attentive to our needs. We think that he is the best car guy around. Thanks Jerry Seiner Cadillac. We love our new car! More

My boyfriend and I went in yesterday to buy a car. We offered $5,000 cash and our car for trade. First off, when they appraised our car the appraiser (who was also the manager) drove it up over one of th offered $5,000 cash and our car for trade. First off, when they appraised our car the appraiser (who was also the manager) drove it up over one of the parking curbs and damaged our car. Then the sales woman was like, we'll have to offer you a little more for the trade since he did that. Then the appraiser comes out and makes some comment about the address the car is registered to being a "nice" neighborhood and references it being a pricey place to live. VERY UNPROFESSIONAL! The car is registered at his parents address still, just out of convenience but it felt like he was suggesting that we should have more money to offer toward the car. Then he goes on to tell us that since the car came from Canada and has Kilometers and because the transmission is starting to slip that it is unsellable for them and for us so we would be better off to walk away from it and they would only offer $500 for the car. He kept going on and on about how we wouldn't even be able to sell it privately. Well It still runs fine and has no other problems, so basically he only convinced us to keep driving our car until it dies since we cant get anything out of it anyway... In the end we were not offered any compensation for the damage that was done to our car and didn't even get a counter offer to buy the car we wanted. It didn't seem like they even want to sell their cars if they are doing business like that. I love Chevrolet, I have owned two, my family owns 4 right now, ever since I was born we have always bought them... but I will not be going back to Jerry Seiner. I guess that's why my family always buys our cars from Murdock Chevrolet in Bountiful. I learned my lesson the hard way. More

I had called about a used vehicle that they had posted online, and was told they still had it and made an appointment to see it the next day. As i was leaving for my hour long drive down there they had ca online, and was told they still had it and made an appointment to see it the next day. As i was leaving for my hour long drive down there they had called to confirm my appointment and i did confirm. As i was getting off their exit, they had called and said it was at auction now. Was told 20-30 minutes to go get it and ended up waiting an hour and a half. I was also told that they could match trade in value's and didn't even come close. Very dissatisfied. Would not reccomend to others. More