Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry Seiner Chevrolet Cadillac
Salt Lake City, UT
83 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 83 reviews
July 14, 2018
Got the car I wanted at a reasonable price. Very Happy. These guys were great. Unlike another dealership we had visited, the guys at Jerry Seiner Kia (right next door to the Chevy/Cadillac dealership) treat These guys were great. Unlike another dealership we had visited, the guys at Jerry Seiner Kia (right next door to the Chevy/Cadillac dealership) treated us with respect, answered our questions honestly, gave us real numbers, and offered great customer service. We did have to wait around for a little while to meet with the finance manager (not sure what the hold up was), but how we were treated made the wait a minor inconvenience instead of a major ordeal. Everybody from our salesperson (thanks Romer), to the finance manager, to the service help, were fantastic to work with. In the end: we got the Kia Sorento we wanted, with the options we wanted, in the color we wanted, at a reasonable price. And the best part: was not feeling like we had been violated at the end of it all. More
by Viking713
Employees Worked With
Romer Ferrer
May 31, 2018
DO NOT DO BUSINESS WITH THEM. ALL ABOUT FALSE INFO!! THIS DEALER IS THE WORST I HAVE PERSONALLY HAD ANY DEALINGS WITH. I WANTED TO PURCHASE A VEHICLE THAT WAS ONLINE. FINALLY NEGOTIATED TO A FINAL PRICE. THIS DEALER IS THE WORST I HAVE PERSONALLY HAD ANY DEALINGS WITH. I WANTED TO PURCHASE A VEHICLE THAT WAS ONLINE. FINALLY NEGOTIATED TO A FINAL PRICE. WHEN IT CAME DOWN TO BUYING THE CAR THEY LIED TO ME SAYING THEY NEVER AGREED TO THE PRICE I WAS TOLD THAT THE SALESMAN CLEARED WITH THE MANAGER. THE GM OF THE DEALERSHIP INSINUATED THAT I WAS NOT TELLING THE TRUTH ABOUT THE PRICE I WAS TOLD. HORRIBLE CUSTOMER SERVICE,SALESMAN AND MANAGEMENT. IF JERRY SEINER HIMSELF WAS STILL AROUND HE WOULD BE APPAULED BY THESE AMATEUR PEOPLE WORKING THERE WITH NO INTEGRITY, GO ELSEWHERE!!! TO A DEALER THAT VALUES THEIR CUSTOMERS. I WILL ALSO BE CONTACTING CHRIS HEMMERSMEIER IN REGARD TO THEIR INFERIOR DEALINGS. More
by BK1
Employees Worked With
JOHN
March 29, 2018
Airbag Recall The staff was very friendly and worked with me to get the parts ordered and installed at a time that with my schedule. Once the vehicle was dropped of The staff was very friendly and worked with me to get the parts ordered and installed at a time that with my schedule. Once the vehicle was dropped off the work was completed in a timely manner. More
by Saabguy22
Employees Worked With
Tim Urland
March 28, 2018
Great service We needed some service done on our vehicle. Elvin was there to help us through the process, which made things so much easier for us. We were confide We needed some service done on our vehicle. Elvin was there to help us through the process, which made things so much easier for us. We were confident that we would be treated right, largely due to the trust we had in him. More
by Yoshi59
Employees Worked With
Elvin davila
March 22, 2018
Buying a car We had very pleasant experiences in buying our car, Jake and all his colleagues were very patient, and helpful including detailed introduction, inter We had very pleasant experiences in buying our car, Jake and all his colleagues were very patient, and helpful including detailed introduction, inter needed and financial services. More
by Li
Employees Worked With
Jake, the accountant, the manager.....
August 05, 2017
Great experience We were looking for a Bolt and these guys had the one we wanted. Landon came out and helped us. We actually had a great time. Definitely recommended. We were looking for a Bolt and these guys had the one we wanted. Landon came out and helped us. We actually had a great time. Definitely recommended. More
by Deborah and Tim
Employees Worked With
Landon
July 30, 2017
SIMPLY ONE OF THE BEST ! Just a SHOUT OUT to your PARTS DEPT & your SERVICE CORDINATER DEPT for having my car's passengers side wiper blade ! A SERIOUS THANK YOU ....looked al Just a SHOUT OUT to your PARTS DEPT & your SERVICE CORDINATER DEPT for having my car's passengers side wiper blade ! A SERIOUS THANK YOU ....looked all over....and a very grateful thanks to a real nice Service CORDINATER for its install ! LOVE THESE GUYS & GALS ! Renee PerrI ( cute little PINK SPARK OWNER ) More
by Renee Perri
Employees Worked With
NATHAN W. SHAW
July 17, 2017
Poor planning If you schedule weeks ahead for an oil change that they say will take a hour while you wait, it shouldn't become a recall that takes 4 hours without h If you schedule weeks ahead for an oil change that they say will take a hour while you wait, it shouldn't become a recall that takes 4 hours without having a loaner or shuttle or offer to pay for an Uber for the inconvenience More
by maxgladwell
Employees Worked With
Not sure
June 17, 2017
Great service They were very patient and helpful giving me the information I needed to understand the process of trading in my car. Which I haven't had with some de They were very patient and helpful giving me the information I needed to understand the process of trading in my car. Which I haven't had with some dealerships. More
by Truckgirl
Employees Worked With
Landon. Ty. The finance person also
May 29, 2017
That was a fun experience Jeff and Landon were great! Very smooth transition. I felt very welcome there. Nice showroom, very clean and comfortable place. I would recommend Jeff and Landon were great! Very smooth transition. I felt very welcome there. Nice showroom, very clean and comfortable place. I would recommend them to anyone. More
by jeanp5150
Employees Worked With
Jeff and Landon
