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Jerry Seiner Chevrolet Cadillac

Salt Lake City, UT

3.8
83 Reviews

1530 S 500 W

Salt Lake City, UT

84115

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Showing 83 reviews

October 15, 2021

I have purchased many cars through Jerry Seiner Cadillac with good reason. I never have to worry if I am being scammed or taken advantage of. The staff there al know me and I now use there service departmen More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maynes
September 16, 2021

A call from management goes along way. Your team is only as good as the owner, general manager, and supervisor. With that said. Now I know why I got treated the way I did. Mr. Jerry Seiner would of been so More

by ericbeltran521
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holley Anderson
Sep 21, 2021 -

Jerry Seiner Chevrolet Cadillac responded

Mr. Beltran, We are very sorry that you had this experience at our establishment. We always aim for 100% customer satisfaction and feel terrible that we missed the mark this time. Your review is much appreciated and has already been noted so that we can use it to coach our employees and improve on our services. Jerry Seiner Team Cadillac

Sep 21, 2021 -

ericbeltran521 responded

Just want to make sure that everyone Nows that my issues were not resolve, I didn’t even get a phone call like I was told and I asked for. Thank you. Customer please be aware of this establishment. DO NOT RECOMMEND IT.

August 31, 2021

Completely satisfied? YES! Regan Andrews is always friendly, helpful, and amazing as he helps us get our truck serviced! His jovial personality makes coming in to Jerry Seiner an experience to look f More

by Bob and Pyper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regan Andrews
August 25, 2021

Great service and fast -loved the video - prices are Great service and fast -loved the video - prices are competitive- informative - in the Future all my repairs will be done at Jerry Steiner - plus More

by Rdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
August 05, 2021

If not for a Salesman that I have worked with for years.... I would NEVER do business with Jerry Seiner Chevrolet again! Very Disappointed! N More

by mcarr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty Wetsel
Aug 10, 2021 -

Jerry Seiner Chevrolet Cadillac responded

We are sorry to hear you had such a frustrating experience. We sincerely apologize for your bad experience at our shop. We are very disappointed that the staff missed the mark this time as they are usually known for their attentiveness and responsiveness to customers. Our business takes reviews very seriously and we will be using you feedback for coaching purposes. I have already talked to the staff about this and they are extremely sorry that you had this experience. Please allow me to apologize on their behalf and on behalf of the brand. I am very grateful Ty jumped in and was able to work with all parties and get the issue taken care of for you. Thank you for providing your feedback and bringing this issue to my attention. Jerry Seiner Team Chevrolet

February 08, 2021

Great service as always! We come to Jerry Seiner Service Department because Dan always makes sure we get top notch Service! Thanks Jerry Seiner Chevrolet More

by L Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Long
September 17, 2020

I just purchased a new 2020 Silverado 3500 truck for my business at Jerry Seiner. Ty Wetsel was amazing to work with. Finally a sales guy who gets you what you need without wasting your time. Most of t More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Wetsel
December 07, 2018

2005 Subaru wrx garbage I bought a 2005 Subaru impreza from Jerry seiner in sl on 4 4 2018 they falsified what it truelly was come to find out the car had a different motor i More

by Michael taren 05 Subaru junker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom hershiser and used dealer employees , Bret Ingram, Holley Anderson
Dec 14, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We consider this information, on this post, for a 2005 Subaru Impreza to possibly be libelous. This has been turned over to our Legal team. Jerry Seiner Dealership

October 30, 2018

12 HARD CREDIT INQUIRIES FOR SALVAGED Vehicle 12 hard credit inquiries and alot of serious stress on a salvaged title from California to Utah Did you know a salvaged title in California can be More

by Peetee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Bret Ingram, Holley Anderson
Nov 05, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We consider this information, on this post, for a 2005 Subaru Impreza to possibly be libelous. We request that you immediately remove your post' and that you cease and desist from any further hostile actions. Please govern yourself accordingly. Jerry Seiner Dealerships

September 02, 2018

Fixed I had some struggles with the service center when I took my car in for a recall. When management found out about my experience, the dealership contact More

by Recalled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Sherry
Sep 07, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We would like to apologize for your experience. We don't like to hear our customers are less than satisfied with our Service Department. We pride ourselves on our high quality standards. We value our customers' opinions and would like to thank you for bringing this to our attention. Jerry Seiner Chevrolet Cadillac Team

Sep 07, 2018 -

Jerry Seiner Chevrolet Cadillac responded

We are sorry to hear about your negative experience with us. We would like to speak with you about the details of your visit. You can reach our Customer Relations Manager at 801-952-5749.

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