Jeremy Franklin Mitsubishi of Kansas City - Service Center

Buyers beware I purchased a truck from this dealership was mislead of the coverage of the warranty spoke with Josh Espinoza told me I was offered a extended warrant I purchased a truck from this dealership was mislead of the coverage of the warranty spoke with Josh Espinoza told me I was offered a extended warranty and if I was i left the dealership with the impression that I was covered up to a 100,000 miles and if I would have been offered a chance for a extended warranty I would have paid for that option. Josh was very unprofessional in dealing with this matter and when I tried to explain my dilemma his arrogance made me feel as if I just been had and nothing could be done. He even asked me how smart I was implying that just cause they failed to offer me a chance to purchase a extended warranty that some how made me stupid....His responses sounded rehearsed and his body language was of a nonchalant nature I fear for the next victim that is mislead by this dealership and it is folks like this that give Jeremy Franklin a bad name.(gave me a paper with wife signature on it stating we declined all of these products that were presented and none of these products I feel were adequately offered but her signature was verified but again if we would have known it was being offered we would have took advantage of that service. More

The best service department in Kansas City, MO I had a recall on my vehicle, so I contacted the Service Department at Jeremy Franklin Mitsubishi. I felt the Service staff was helpful and answered I had a recall on my vehicle, so I contacted the Service Department at Jeremy Franklin Mitsubishi. I felt the Service staff was helpful and answered any questions I had. I didn't feel pressured to purchase any product or service. The waiting room was the best I had ever been too since I have started driving a vehicle. I will take my 2006 Mitsubishi Endeavor to this dealership any time I need more than a simple oil change. I will also consider coming here when I am in need of another vehicle. More

Cheaper than expected I had visited a few days before I got the oil change and inspection I was quoted around $60. The total cost was about half. That was surprising. I had visited a few days before I got the oil change and inspection I was quoted around $60. The total cost was about half. That was surprising. More

Top notch service! My spyders top wouldn't shut so I took a chance and dropped by and they got me right in and right out. What a team! My spyders top wouldn't shut so I took a chance and dropped by and they got me right in and right out. What a team! More

oil change and tire rotation Service was good and quick without making an appointment!!! Only waited about half hour or so would definitely come again and recommend to my friends Service was good and quick without making an appointment!!! Only waited about half hour or so would definitely come again and recommend to my friends and family. More

Fantastic service Same day appointment, got me and out. I highly recommend Jeremy Franklin if you need to buy a car, maintainence or repair. Go see them! Same day appointment, got me and out. I highly recommend Jeremy Franklin if you need to buy a car, maintainence or repair. Go see them! More

Really Fast and good! 99.7 I would Recommend them to others just cause Everytime I come and get a Oil Change the Price always stay the same.. Normally they would tell you 4 99.7 I would Recommend them to others just cause Everytime I come and get a Oil Change the Price always stay the same.. Normally they would tell you 45 mins - to an Hour but would Really Take 20 mins no less then that. They are Really Friendly and genuinely People. And also Quick with they Work!! More

Great service Great service, great staff, definitely will re Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in th Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in there and we all had great conversations about our new Mitsubishi cars . Great service, good staff, definitely will return. I have purchased two vehicles from the dealership I have told many friends about the great sales and service and everywhere I go I get compliments on my Mitsubishi outlander sport I absolutely love it ! More

Service Department Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued customer, finished on time, would definitely return for additional services More

Patient and thorough They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provide They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provided quote to completely fix. More