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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,709 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,709 reviews
February 18, 2016
A true professional. I was not forsure if I would qualify for a car and I expressed that to Mr. Spikes when I came in. My first car was just ruled a total loss, so I knew I was not forsure if I would qualify for a car and I expressed that to Mr. Spikes when I came in. My first car was just ruled a total loss, so I knew I needed a car. Mr. Spike ensured me that it was possible, and in turned assisted me in picking the right car. He was very professional and answered all the questions I had accurately. My children also expressed how very pleased they were with his service. More
by mstiffdavis
Employees Worked With
Sam Spikes
February 18, 2016
Best car buying experience we've ever had From the very beginning the care we received from TJ and Jeremy Franklin Mitsubishi was first class! The whole experience was painless and to say we w From the very beginning the care we received from TJ and Jeremy Franklin Mitsubishi was first class! The whole experience was painless and to say we were satisfied would be a grave understatement! I would recommend anyone looking to purchase car to make Jermey Franklin Mitsubishi your first stop!! More
by dodged14
Employees Worked With
TJ Clark
February 18, 2016
Another satisfied customer Deon really helped me buy my new car.I did a lot of research on the 2015 mirage and it seems to live up to expectations. I hope to have many years of Deon really helped me buy my new car.I did a lot of research on the 2015 mirage and it seems to live up to expectations. I hope to have many years of enjoyment from it. More
by Mirage
Employees Worked With
Deon
February 17, 2016
sheik experience Sheik was absolutely great. Props to Joshua and all the staff. This was a very pleasant experience. I would definitely refer others to this dealership Sheik was absolutely great. Props to Joshua and all the staff. This was a very pleasant experience. I would definitely refer others to this dealership. Good job guys. More
by brett mocco
Employees Worked With
Sheik, Josh and Chris
February 17, 2016
Best customer service I had a really good experience Sam was very helpful in making sure that I received a car that is great for my life style I had a really good experience Sam was very helpful in making sure that I received a car that is great for my life style More
by hayhay5
Employees Worked With
Sam Spikes
February 16, 2016
Great customer service Throughly enjoy this dealership have purchased here before and will recommend to others. Nice vehicles fur reasonable prices. Will always check here Throughly enjoy this dealership have purchased here before and will recommend to others. Nice vehicles fur reasonable prices. Will always check here when in market for certified used More
by Doinks
Employees Worked With
Carrie and TJ
February 16, 2016
Experience Kenneth was very helpful in this vehicle transaction and he was very enthusiastic which I appreciate greatly in a sales representative. Also he have u Kenneth was very helpful in this vehicle transaction and he was very enthusiastic which I appreciate greatly in a sales representative. Also he have us the best deal possible!! Thank you Kenneth More
by Sihamk
Employees Worked With
Kenneth Anonye
February 14, 2016
See Shiek If your looking for a new car. Ask for Shiek on the sales floor. A great person and a pretty good carsalesmen. Very knowledgeable and friendly. Liked If your looking for a new car. Ask for Shiek on the sales floor. A great person and a pretty good carsalesmen. Very knowledgeable and friendly. Liked the way he took the time to not only sale me my car, but take me around the dealership introducing me to everyone. 1st new car I ever purchased and took alot if the fear off the whole process. More
by tcooper
Employees Worked With
Shiek
February 13, 2016
Great Atmosphere Miguel was very friendly and knowledgeable about the Outlander Sport and very enthuastic about my interest in it. He was very personable and seemed i Miguel was very friendly and knowledgeable about the Outlander Sport and very enthuastic about my interest in it. He was very personable and seemed interested in more than JUST making a sale. A pleasure to not feel pressured. More
by Rstohs57
Employees Worked With
Miguel
February 12, 2016
Hands down best customer service! We're so glad we found this dealership. Not only are all of the cars newer but they're extremely reasonable. Even that wasn't the best part though... We're so glad we found this dealership. Not only are all of the cars newer but they're extremely reasonable. Even that wasn't the best part though... It was our salesman Stacey. He was friendly, knowledgeable of the vehicles and very patient. I feel like we made a friend today and in the process bought an amazing car! I'll be recommending this establishment to anyone that will listen! More
by leeleis
Employees Worked With
Stacey
