Jensen's LeMars Ford - Service Center
LeMars, IA
28 Reviews of Jensen's LeMars Ford - Service Center
Went in for a recall check and they checked and fixed! I had a problem with another dealer and came here to have a recall check and service managergot it checked and then had the recall installed . I had a problem with another dealer and came here to have a recall check and service managergot it checked and then had the recall installed . More
Wheel bearing As always Lemars Jensen Ford took very good care of my car and even gave me a loaner to take my I'll husband to his appointments. Have been with lema As always Lemars Jensen Ford took very good care of my car and even gave me a loaner to take my I'll husband to his appointments. Have been with lemars ford since 1982. More
Car not washed When I lived in Mississippi and California and brought a vehicle in even for a minor repair or a pm service, it would be washed prior to me picking up When I lived in Mississippi and California and brought a vehicle in even for a minor repair or a pm service, it would be washed prior to me picking up the car. The last three times I was at Jensen the car was not cleaned, even if just the windows. More
Great service and Great people to deal with Both Sales and Service are Great to deal with! Make an appointment and show up on time (or early) and they are always ready to get to work on your veh Both Sales and Service are Great to deal with! Make an appointment and show up on time (or early) and they are always ready to get to work on your vehicle! More
10K Service. Easy to set-up service; either by the web or by phone. Dealer confirms and reminds customer of service requested and service time. Service done in a Easy to set-up service; either by the web or by phone. Dealer confirms and reminds customer of service requested and service time. Service done in a timely manner. Nice waiting room. No push to add on service. Reasonable price. More
Great service Friendly and helpful staff! Service is excellent. They try to get you in and out as quickly as possible. Hours are convenient. Nice to have the Saturd Friendly and helpful staff! Service is excellent. They try to get you in and out as quickly as possible. Hours are convenient. Nice to have the Saturday option. More
warranty repair service was prompt and thorough. representatives were friendly and concerned about quality of service. I will use them again in the future for any o service was prompt and thorough. representatives were friendly and concerned about quality of service. I will use them again in the future for any of my needs. More
Worst experience ever Long story short, I took my vehicle in to get fixed and payed $1000. Everything they said that got fixed, didn't, so I had to bring it in again. They Long story short, I took my vehicle in to get fixed and payed $1000. Everything they said that got fixed, didn't, so I had to bring it in again. They made us pay more money to fix their mistake and yet again managed to not fix any of the stuff. After doing this a total of 4 times and paying additional fees, they finally fixed 1 of the 4 problems I told them to fix. Brought all the bills into the manager and explained how BS the whole situation was and that it is unacceptable and bare minimum I should not have to pay any of the additional costs and the original price should be discounted since 1 of the 4 things they claimed to have fixed, was. She refused and argued with me for 30 minutes basically calling me an idiot. The most incompetent managers and team behind the Lemars Ford Dealerships service center. I do not recommend ever considering bringing anything there. Would give negative ratings of possible. More